- Banc of California (Santa Ana, CA)
- …balancing, monthly certifications, and other related assignments. The manager ensures superior customer service and assistance to both bank personnel and ... based on current and anticipated wire volumes. + Ensure high-quality, friendly customer service and resolve inquiries or complaints professionally and… more
- Berkshire Bank (Springfield, MA)
- …by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure ... the efficient and effective operation of the Customer Service line. Duties may include assigning...significant deterrent of loss to Bank via robbery and fraud by following procedures and regulations and knowing the… more
- Santander US (Providence, RI)
- …solutions for banking, lending and investment products while delivering exceptional customer service . Relationship Bankers proactively engage with customers to ... regulatory requirements and internal policies related to risk and fraud defense. + Collaborate with team members and partners...endorsement of performance - Required. (AND) + 12+ Months Customer service experience within a high volume,… more
- Santander US (West Windsor, NJ)
- …solutions for banking, lending and investment products while delivering exceptional customer service . Relationship Bankers proactively engage with customers to ... regulatory requirements and internal policies related to risk and fraud defense. + Collaborate with team members and partners...endorsement of performance - Required. (AND) + 12+ Months Customer service experience within a high volume,… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... our society and our industry. **About the Team** The Customer Trust & Safety team includes several teams that...transact while protecting the bank and our customers from fraud , scams and risk. This role will be responsible… more
- Hawaiian Electric (Honolulu, HI)
- …diversion of electrical current, improper billing, incorrect meter registration and fraud . Researches, assesses need and gathers data to develop, coordinate and ... implement recommended solutions. Facilitates the development of processes and guidelines for the Customer Services process area, as well as for other areas of the… more
- RELX INC (Alpharetta, GA)
- …advanced data, analytics, and technology, we help streamline workflows, prevent fraud , and provide user-friendly solutions for ordering and processing vital records. ... Our Civilian team partners with government agencies and social service organizations to ensure program integrity, equitable access, and secure… more
- UMB Bank (Kansas City, MO)
- …natural language processing, predictive analytics, and generative AI to enhance customer experience, and improve operational efficiency. This includes utilizing ... fraud protection software to ensure regulatory and system availability....with business priorities in payments, risk management, compliance, and customer experience. This is a subset of the overall… more
- Capital One (Mclean, VA)
- …in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save ... us book more customers** + **Take a well-managed approach to building customer -facing decision products while also bolstering our defenses with governed vendor tools… more
- JPMorgan Chase (Jersey City, NJ)
- …not only meet all requirements but also provide an exceptional business and customer experience. **Job responsibilities** + Partner with Fraud Risk product ... and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to… more