- Mass Markets (Killeen, TX)
- …customers and service partners to ensure timely and accurate resolutions. Shift & Schedule: Training Schedule (2-3 weeks): + Monday to Friday: 8:00 AM - 5:00 PM ... (Weekends Off) Post- Training Shift: + Saturday to Tuesday: 8:00 AM -...in claims management systems, contact center platforms, and MS Office products. + Strong verbal and written communication skills,… more
- Mass Markets (Killeen, TX)
- …and maintain professionalism at all times + Use internal knowledge bases and training materials to answer questions accurately + Maintain detailed and accurate CRM ... + Comply with all scripts, policies, and procedures + Meet attendance and training requirements consistently CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT… more
- Mass Markets (Savannah, GA)
- …experience isn't required, Experience in customer service, technical support, inside sales, or back- office support in a contact center environment is a plus. To be ... POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. We provide all new employees with world-class … more
- Mass Markets (IA)
- …and claims + Follow scripts, policies, and procedures while using your training and resources + Handle sensitive information with confidentiality + Escalate ... issues to the appropriate team or manager + Attend training sessions and stay up to date with program...(20+ words a minute) + Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding… more
- Mass Markets (Killeen, TX)
- …Accurately document customer interactions and claims. + Use our knowledge base and training to answer questions and follow procedures. + Protect customer privacy and ... ensure customer satisfaction. + Stay up to date with training , meetings, and process updates. + Maintain excellent attendance...at least 20 WPM. + Basic knowledge of Microsoft Office and Windows OS. + Reliable attendance and punctuality.… more
- Mass Markets (Killeen, TX)
- …about building relationships and turning insights into hiring success. We provide world-class training , so if you're positive, driven, and eager to grow, we want to ... internet (20 Mbps+ download speed) + Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) + Ability to work...PowerPoint) + Ability to work scheduled shifts, including during training + Strong attention to detail and ability to… more
- Mass Markets (Wichita, KS)
- …interactions and claims in internal systems + Using available resources and training to provide accurate information while adhering to scripts, policies, and ... to appropriate personnel when necessary + Participating in ongoing training and team meetings to stay current on systems,...20 words per minute + Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) + Familiarity with the… more
- Mass Markets (Killeen, TX)
- …upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you'll gain the tools and support you need to ... to supervisors or appropriate teams + Stay current with training , updates, and system changes + Meet attendance and...20+ words per minute + Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows… more
- Mass Markets (Wichita, KS)
- …to make a difference and build a rewarding career. With our award-winning training , supportive culture, and unlimited earning potential, you'll be set up for success ... complex issues to the appropriate departments + Stay up-to-date through ongoing training and team meetings + Demonstrate reliability with excellent attendance and… more
- Mass Markets (Killeen, TX)
- …POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. MCI provides all new employees with world-class ... training , so all positive, driven, and confident applicants are...written) + Comfortable with Windows PC applications and Microsoft Office Suite + Strong organizational and communication skills +… more