- Cognizant (Bridgewater, NJ)
- ** Genesys Cloud CX Developer** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR ... creating seamless customer experiences across voice and digital channels using Genesys Cloud CX, with a strong emphasis on integration, automation, and… more
- Cognizant (Bridgewater, NJ)
- …experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience ... and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
- Insight Global (Phoenix, AZ)
- …across Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ... Analyst or similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. * Experience working in Microsoft Office &… more
- Deloitte (Omaha, NE)
- …to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence, ... work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and… more
- NTT America, Inc. (Trenton, NJ)
- …- Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - ... Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + ...+ Genesys - Level 4 Courses - Genesys Cloud - Edge - Networking; ... - Level 4 Courses - Genesys Cloud - Edge - Networking; Genesys … more
- NTT America, Inc. (Harrisburg, PA)
- …Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - ... Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + Genesys - Level 3 - Genesys Cloud CX - Development and Feedback - Usage… more
- WSP USA (San Francisco, CA)
- …team on a major client project. The ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL ... structured environments. **Key Responsibilities:** + Manage, maintain, and support Genesys Cloud contact center platform, including configuration, scripting, and… more
- Republic Services (Phoenix, AZ)
- …and learn quickly in a fast-paced environment. + Proficiency with Genesys cloud -based solutions, configuration, maintenance, and optimization. + Strong ... collaboratively within a team. + Genesys Certified Professional (GCP) or Genesys Cloud CX certifications - preferred. + Minimum of 3-5 years of experience in… more
- Chewy (Plantation, FL)
- …Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our ... modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability… more
- Humana (Springfield, IL)
- …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... factors. The Senior Application Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that are used to… more
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