- American Family Insurance - Corporate (Madison, WI)
- …of project management processes, tools, and techniques. + This position requires Genesys Cloud certification. Three certifications will need to be earned ... within the first six months in the role. **Additional Information** + Offer to selected candidate will be made contingent on the results of applicable background checks + Offer to selected candidate is contingent on signing a non-disclosure agreement for… more
- AIG (Salida, CO)
- …資料作成スキル（Excel、Word、Powerpoint） + 英語力（TOEIC：780点以上） + コンタクトセンター領域の知識があれば、尚可 + CRM（Salesforce）やCTI（ Genesys Cloud ）の知見者歓迎 【性格/気質】 + ... 変化に柔軟に対応し、新しい業務や分野に前向きかつ積極的にチャレンジする姿勢 + 周囲と円滑にコミュニケーションを図り、自身の考えや意見を伝えることができる 業務経験 【必須】 + コンタクトセンターや顧客対応部門での業務経験（間接部門含む） 【歓迎】 + プロセス改善や企画部門での経験 + データ分析やレポート作成業務経験 職務目的（Job Purpose） At AIG, we value in-person collaboration as a vital part of our culture, which… more
- Cedars-Sinai (Los Angeles, CA)
- …(Cadence, Referrals, or Decision Tree workflows) is preferred. + Familiarity with Genesys Cloud , NICE, or similar platforms is beneficial. **About Us** ... Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality… more
- conEdison (Brooklyn, NY)
- …five to eight years of experience with IVR solutions, and particular knowledge of Genesys Call Center Cloud technologies, required. and + Must possess excellent ... project management, analytical and communications skills, required. and + Must have experience managing projects, representing the organization, building customer relationships, engaging vendors, and making sound business decisions, required. **Skills and… more
- Teleperformance USA (NE)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
- Sprinklr (UT)
- …AI solutions for marketing technology and social media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) and ... Sprinklr's Unified-CXM platform. + Provide strategic guidance on data architecture, multi- cloud deployments, API integrations, and hybrid- cloud environments. +… more
- HTC Global Services Inc (Madison, WI)
- …a variety of other perks. Join Us as a Salesforce Architect/Technical Lead - Financial Cloud & take your career to the next level. Are you a Salesforce expert ready ... to take the lead on cutting-edge multi- cloud implementations? We're seeking a Salesforce Architect/Technical Lead who brings deep technical expertise, leadership,… more
- KIHOMAC (Layton, UT)
- …deployment across a variety of systems and hardware, to include cloud deployment and virtualization + Familiarity with DoD Acquisition processes including ... foreign ground radar Experience with DoDAF and modeling/simulation (eg, CORE, Genesys , Azure, Jira, Confluence, etc.) strongly preferred + Experience with… more
- NRG Energy, Inc. (Houston, TX)
- …a customer service environment. . Strong understanding of contact center platforms (eg, Genesys , NICE, Five9) and AI tools (eg, chatbots, NLP, machine learning). . ... (ex: Request for Information/Proposal (RFI/RFP)) **Preferred Skills** . Experience with cloud -based contact center solutions and AI platforms (eg, Nice, Genesys… more
- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more