- TTEC (Frankfort, KY)
- …cutting-edge GenAI capabilities, real-time voice processing, and scalable cloud infrastructure to deliver transformative customer experience solutions. You'll ... - Architect integration layers between contact center platforms (Amazon Connect, Genesys , Avaya, etc.) and enterprise systems - Design and implement voice… more
- Fiserv (Omaha, NE)
- …them into enterprise applications. + Deploy and manage solutions across cloud platforms (Azure, AWS, or GCP), ensuring performance, scalability, and security. ... Azure AI Services). + Proficiency with at least one cloud platform (Azure, AWS, or GCP). + Knowledge of...Contact Center as a Service (CCaaS) platforms such as Genesys , Five9, or Amazon Connect. + Exposure to microservices… more
- DXC Technology (Plano, TX)
- …business process outsourcing, insurance, analytics and engineering, applications, security, cloud , IT outsourcing, and modern workplace. Our DXC Insurance Services ... in telephony systems, set ups and associated software- (IE AWS, inContact/NICE, Genesys , Verint, etc.) + Expert/Guru competency in Word, Excel and PowerPoint +… more
- CTG (Buffalo, NY)
- …in Computer Science, IT, Engineering, or related field. + 7+ years in cloud architecture; 3+ years focused on Retail/Consumer banking technology. + Strong knowledge ... skills. **Preferred:** + Experience with retail banking platforms (Hogan, Genesys , ATMs, workflow, robotics). + Knowledge of institutional banking products,… more
- ADP (Roseland, NJ)
- …in large organizations. + Experience with contact center solutions (eg, Salesforce, Genesys , Avaya, Cisco, Five9) + Worked in Agile development environment and ... laws. **A little about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR, payroll, talent, time,… more
- Athene (West Des Moines, IA)
- …such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI. + Drive innovation in document automation (summarization, translation, NER) ... and tool use. + Comfortable with CI/CD pipelines, Docker, and cloud -native infrastructure. + Solid foundation in software engineering, backend performance,… more
- SAIC (Lakehurst, NJ)
- …clearance is required. **PREFERED EXPERIENCE:** + Experience with CORE or GENESYS preferred. + Production engineering experience; reviewing all DoD acquisition ... high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training.… more
- Capgemini (Atlanta, GA)
- …and digital customer experience. . Familiarity with leading platforms (eg, Genesys , NICE, Amazon Connect, Salesforce, Verint) and how they support strategic ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more
- Capgemini (Chicago, IL)
- …and automation, and experience design. + Familiarity with enabling platforms such as Genesys , NICE, Salesforce, or Amazon Connect is beneficial but not required. + ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more