- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Teleperformance USA (NE)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
- Capgemini (El Paso, TX)
- …with Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center ... to operations, fueled by the fast evolving and innovative world of cloud , data, AI, connectivity, software, digital engineering and platforms. The Group reported… more