- Premera Blue Cross (Mountlake Terrace, WA)
- …of the ** Genesys ** platform. Utilizing their comprehensive understanding of the Genesys technology stack and roadmap, the Engineer will mitigate risks ... division. **_What you'll do:_** + Design, configure, and implement solutions within the Genesys Cloud platform to support business requirements. + Develop custom… more
- Capgemini (New York, NY)
- …Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Proven hands-on experience with Genesys Cloud CX Architect . +… more
- Capgemini (New York, NY)
- …and implement Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Strong hands-on experience with Genesys Cloud CX Architect . +… more
- Cognizant (Bridgewater, NJ)
- …Design and build voice and non-voice applications (SMS, Email, Chat, Voice Bot) using Genesys Cloud CX Architect Bot Flows. . Deliver speech-based interfaces ... will be a valued member of the Customer Experience Technology team and work collaboratively with product managers, architects,...Hands-on experience with voice and non-voice application development using Genesys Cloud CX Architect Bot… more
- Cognizant (Plano, TX)
- …+ Guide the integration of CES 2.0 with third-party contact center platforms (eg, Genesys Cloud , Amazon Connect, Cisco UCCE), CRMs (eg, Salesforce, Zendesk), and ... qualifications include: . Google Cloud certifications such as Professional Cloud Architect , CCAI Specialization, or Dialogflow Certified Expert. . Experience… more
- Travelers Insurance Company (Hunt Valley, MD)
- …mastery. + Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer ... capability models + Innovation and Continuous Improvement + Experience with large-scale technology platforms and cloud data technologies. + Experience with AWS,… more
- Robert Half Technology (Des Moines, IA)
- …Service Cloud , Voice, and Omnichannel Why You Should Apply Are you ready to architect the future of cloud -based contact centers? This is your chance to own ... center engineering. * Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon… more
- Amazon (Dallas, TX)
- …or equivalent work experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Amazon (Dallas, TX)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- ISC2 (Boston, MA)
- …and advancing ISC2's enterprise infrastructure environment. This leader will architect , implement, and optimize systems that support a global organization, ... team. This position requires close partnership with business leaders to align technology with organizational strategy and ensure systems meet the demands of a… more
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