- Concentrix (Baton Rouge, LA)
- …a game-changing career. \#LI-Remote Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization ... company that reimagines everything CX through strategy, talent, and technology . We combine human-centered design, powerful data, and strong... Genesys Cloud CX: Professional + Genesys Cloud CX: Architect +… more
- Humana (Annapolis, MD)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud ... a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper… more
- Capgemini (New York, NY)
- …and implement Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Strong hands-on experience with Genesys Cloud CX Architect . +… more
- Capgemini (New York, NY)
- …Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Proven hands-on experience with Genesys Cloud CX Architect . +… more
- CTG (Buffalo, NY)
- …in cloud architecture; 3+ years focused on Retail/Consumer banking technology . + Strong knowledge of solution design, enterprise architecture frameworks (TOGAF, ... join a growing team?_ **CTG is seeking an Enterprise Architect for our client, M&T Bank, to lead the...M&T Bank, to lead the design and execution of technology strategies and solutions in Consumer Banking. This role… more
- Amazon (New York, NY)
- …field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Amazon (Atlanta, GA)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- TTEC (Frankfort, KY)
- …Background in voice biometrics, speaker diarization, or acoustic modeling - GCP Professional Cloud Architect or AWS Solutions Architect certification - ... voice communication solutions for contact center operations. You will architect intelligent systems that leverage cutting-edge GenAI capabilities, real-time voice… more
- Public Storage (Plano, TX)
- …to apply. **System experience:** + **CCaaS Platforms** : NICE CXone (preferred), Genesys Cloud , Five9 + **Conversational AI** : Cognigy (preferred), Google ... : Apply deep expertise in contact center technologies to architect seamless integrations and support continuous optimization through performance monitoring… more
- American Express (Phoenix, AZ)
- …you make an impact in this role? We are seeking a Senior Data Architect (Data Virtualization & CCaaS) to design and deliver scalable, secure, and future-ready data ... will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center… more