- Cognizant (Teaneck, NJ)
- **IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud. The ideal candidate ... . Design and implement scalable and robust architecture solutions using Genesys Cloud to meet business needs. . Collaborate with cross-functional teams… more
- Robert Half Technology (Des Moines, IA)
- Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an ... experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines, and backend development to join a growing and financially stable… more
- Cognizant (Teaneck, NJ)
- **IVR Chatbot Developer ( Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless ... self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience… more
- Insight Global (Newark, NJ)
- Job Description We are looking for an experienced Application Developer with a strong background in Genesys Cloud CX to design, implement, and optimize ... both voice and non-voice channels and a deep understanding of Genesys Cloud CX architecture and integrations. Responsibilities: Design and implement multichannel… more
- Insight Global (Newark, NJ)
- …seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within IVR flows. ... the IVR development team on necessary enhancements. Responsibilities: Work closely with Genesys IVR developers to understand and validate data tracking within IVR… more
- Chewy (Richardson, TX)
- …practices + Strong communication and documentation skills for collaboration **Bonus** + Genesys Cloud CX certifications (Architect, Developer , or Integration) + ... Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our… more
- TEKsystems (Omaha, NE)
- …onsite every other week) About the Role We are seeking an experienced IVR Developer to support the modernization of a global voice and telephony infrastructure. This ... automated testing and monitoring. + Deploy applications on Avaya and Genesys platforms. Integration & Maintenance + Integrate speech recognition and text-to-speech… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience… more
- Teleperformance USA (SC)
- …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** +… more
- Lockheed Martin (Chelmsford, MA)
- …one of five Lockheed Martin business areas\. MFC is a recognized designer, developer and manufacturer of precision engagement aerospace and defense systems for the ... Cascaded Analysis * Experience with RF Simulation Models to include: CST, ADS, Genesys , System Vue, HFSS, Microwave Office * Experience with Automated Test Equipment… more
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