• Genesys Cloud CX Developer

    Cognizant (Bridgewater, NJ)
    ** Genesys Cloud CX Developer ** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR ... . Minimum 3-5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.… more
    Cognizant (08/27/25)
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  • Genesys Cloud Developer

    Cognizant (Bridgewater, NJ)
    ** Genesys Developer ** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/ IVR and ... Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
    Cognizant (08/27/25)
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  • Systems Engineer / Systems Analyst - ITSM…

    Robert Half Technology (Martinez, CA)
    …- configuration, customization, and scripting (preferred but not required). + IVR /Telephony integration experience - platforms such as Genesys , Twilio, ... skills. This role focuses on configuring, enhancing, and automating ITSM and IVR systems to streamline workflows and improve operational efficiency within a… more
    Robert Half Technology (08/08/25)
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  • Sr Contact Center Platform Administrator

    Resideo (Louisville, KY)
    …and optimize Content Guru storm(R) platform features, including call flows, IVR , skills-based routing, agent profiles, queues, and reporting dashboards; Ensure ... of experience in administering a cloud-based contact center solution (Content Guru, Genesys , NICE, CXone, Five9, etc.) with a sound understanding of call routing,… more
    Resideo (08/29/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Seattle, WA)
    …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing...Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
    Amazon (08/15/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Dallas, TX)
    …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
    Amazon (08/15/25)
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  • Capgemini General

    Capgemini (El Paso, TX)
    …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms… more
    Capgemini (07/24/25)
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