- Republic Services (Fall River, MA)
- …day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want ... dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice… more
- Rubrik (Morrisville, NC)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product...Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements.… more
- West Pharmaceutical Services (Exton, PA)
- …with CM Sales. + Aligning with Global counterparts to create one global customer experience for all Contract Manufacturing interactions. + Identifying key ... Success, Contract Manufacturing teams (CS Operations and CS Engagement ) and is the strategic partner to Sales and...to simple tasks. + Actively participates in conjunction with Customer Success leadership team driving Global West… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …their purchasing behavior. + Collaborate with other USP teams with respect to customer engagement objectives, both short, mid, and long-term revenue. + Perform ... is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core...+ Experience in life sciences related work with demonstrated customer facing engagement activities including but not… more
- Microsoft Corporation (Atlanta, GA)
- …Architects, Support Escalation Engineers) and Azure engineering teams on: * Proactive Customer Engagement - Understand and support their key solutions, ... critical to customer success. We are Azure Customer Engineering (ACE) - a global Azure...workloads, and priorities on Azure including regular engagement on trend analysis, proactive monitoring, and event planning.… more
- SMBC (Jersey City, NJ)
- …experience a plus. + Established leader who demonstrates initiative and the ability to lead an eclectic global remote team to manage complex processes + Highly ... SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with...an exciting transformation. The Vice President (VP), Communications & Customer Service will be a key member responsible for… more
- Santander US (Boston, MA)
- …+ Exposure to enterprise-level personalization, journey automation, and real-time customer engagement technologies. **Certifications:** No Certifications listed ... of America **Your Journey Starts Here:** Santander is a global leader and innovator in the financial services industry....to You!** **The Difference You Make:** As an Associate, Customer Experience & Omnichannel Growth, you will lead… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... long-term success. About the Role In this role, you'll lead a team of Customer Success Managers...growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption… more
- BlackBerry Corporation (Novi, MI)
- …to specific business problems, product interests, and growth potential of key accounts. * Lead and support customer engagement programs like Tech Days, ... of Customer Marketing (Americas) to take our customer engagement to the next level. This...to ensure relevance, resonance, and results. * Contribute to global internal alignment, ensuring customer strategies work… more
- ServiceNow, Inc. (San Diego, CA)
- …initiatives with business goals and customer needs. Digital Adoption & Engagement + Lead the roadmap for digital adoption programs, including in-product ... work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead ...the strategy and execution of digital programs that drive customer engagement , product adoption, and long-term value… more