- Govini (Arlington, VA)
- …outcome-oriented Engagement Director to join our client delivery team. Engagement Directors lead Govini deployments, setting, directing, and executing ... program managers, and analysts across the national security space. They lead senior customer relationships and high-visibility deployments of Ark.ai,… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...enterprise software program. You will be part of a Global Product and Technology team whose innovations and strategies… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as number one in customer service in the US and abroad. At Amazon,...enterprise software program. You will be part of a Global Product and Technology team whose innovations and strategies… more
- Amazon (New York, NY)
- …play a key role in driving the tech vision of this team. They will lead and coach other engineers on the team with designing, building, and maintaining the ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by... interactions at Amazon's scale across multiple languages. - Lead the architectural design and development of robust inference… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- … Strategy and Operations + Leverage the overarching strategy provided by the Customer Journey & Experience team to develop engagement channel strategies to ... of promoting MTPA Services (Copay) & + Programs (SYS & JMSP) and campaigns.. + Lead advancement in new channel engagement and technology solutions + Lead … more
- United Airlines (Chicago, IL)
- …Support change management efforts by communicating product updates, leading training. + Lead stakeholder engagement and training to maximize system effectiveness ... fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion...with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with… more
- Amazon (Arlington, VA)
- …changes as part of a high performing team. Key job responsibilities - Drive and lead AR processes working with global SC and business partnership teams that ... Description The Kuiper Order to Cash (O2C) Lead , as part of the Finance Operations team,...flow, building longstanding relationships, scaling processes and drive positive customer experience through right mechanisms, tools and reporting. The… more
- Amazon (Seattle, WA)
- Description The Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service, and Automation team will work on ... dialogue quality and style of the conversational model. Key job responsibilities - Lead the research and development of Large Language Model (LLM)-based chatbots and… more
- SAP (Newtown Square, PA)
- …identify, recruit and enable the most strategic ISV partnerships. In your role as a Global ISV Portfolio Lead you work closely with the individual Lines of ... a broad set of ISVs with different layers of engagement . This role is focused on helping us to...years' experience in the software industry or in a partner/ customer facing role (Partner management, sales, solution management, … more