• Senior Account Escalation Manager

    ServiceNow, Inc. (Santa Clara, CA)
    …Clara, CA ServiceNow office.** ServiceNow is currently seeking a **Senior Account Escalation Manager ** to manage customer accounts requiring an enhanced level ... Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over...of interaction and personalized service during account level escalation . The Account Escalation Manager … more
    ServiceNow, Inc. (08/26/25)
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  • Sr. Technical Escalation Manager

    IBM (San Francisco, CA)
    … Support , and R&D to resolve issues quickly and transparently. As a Senior Escalation Manager , you will play a key role in ensuring exceptional client ... audiences, including C-level, VPs, and Directors. * Continuously improve support and escalation processes based on trend...base development, and team interviews. * Participate in the global escalation on-call rotation and ensure smooth… more
    IBM (08/22/25)
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  • Social Communications and Escalation…

    Google (San Bruno, CA)
    …4 years of experience working with incident response management, risk mitigation, customer support and social media communications. + 4 years of experience in ... escalation management, executive communications, and making time-critical decisions with...lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training… more
    Google (08/27/25)
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  • Escalation Specialist

    Zoom (Denver, CO)
    …for a full-time Escalation Specialist, reporting to the Senior Technical Support Manager . You will provide deep technical troubleshooting for issues related ... will support and mentor Tier 2 technical support teams and work across global teams...Escalation Specialist team is the highest form of escalation within Zoom Support and is responsible… more
    Zoom (08/21/25)
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  • Senior Escalation Engineer

    GitHub (OR)
    …Strong preference to be located in and working within Pacific Time Zone to support global customers + Expert-level proficiency in Git and GitHub, including ... **About GitHub** As the global home for all developers, GitHub is the...we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer,… more
    GitHub (08/10/25)
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  • Global Account Manager

    Insight Global (San Jose, CA)
    …Minimum of 10 years of combined experience in field sales and global strategic account management in the semiconductor capital equipment industry required. Candidate ... it affects the account globally for all applicable Advantest product lines. Global planning, integration and coordination are requisite components of this role.… more
    Insight Global (08/21/25)
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  • Manager , Global Support…

    Danaher Corporation (Deer Park, IL)
    …Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Manager , Global Support and SVC ... Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we… more
    Danaher Corporation (08/08/25)
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  • Global Security Operations Center (GSOC)…

    MUFG (Tempe, AZ)
    …member of our recruitment team will provide more details. **Job Summary** As a GSOC ( Global Security Operations Center) Manager , you will lead a regional team of ... SLAs, and KPIs to measure team effectiveness.** **Security Event Response & Escalation ** **Coordinate with Global Incident Response (GIR) and Cyber Threat… more
    MUFG (08/18/25)
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  • Designated Support Manager - INTL…

    Insight Global (Cary, NC)
    …Place to Work. Who You Are * Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep ... Support Service team is part of the Global CX organization and supports all Security technologies. We...documentation, and knowledge transfer * Provides technical expertise and escalation support in documenting and resolving technical… more
    Insight Global (08/27/25)
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  • Global AML Trade Finance Advisory…

    MUFG (Irving, TX)
    …Trade Finance Advisory reports into the Head of Global AML Wholesale Advisory. The Global AML Trade Finance Advisory Manager will report to the Head of Trade ... our recruitment team will provide more details. Within the Global Financial Crimes Division (GFCD), the Head of ...practices. + Engages with relevant first-line business leaders to support their AML risk-management efforts. + Oversees the timely… more
    MUFG (06/06/25)
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