- Marriott (Los Angeles, CA)
- …employees to provide excellent customer service. * Sets a positive example for guest relations . * Coordinates and communicates event details both verbally and ... up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and...feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on… more
- Marriott (Marina Del Rey, CA)
- …that meets or exceeds guest expectations. * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and ... service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide...parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on… more
- Marriott (Lake Buena Vista, FL)
- …approaches when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews ... as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Encourages and… more
- Marriott (Scottsdale, AZ)
- …approaches when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews ... as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Encourages and… more
- Marriott (Torrance, CA)
- …approaches when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews ... as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Encourages and… more
- Marriott (San Francisco, CA)
- …**Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product ... quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Ensures employees… more
- Marriott (Tucson, AZ)
- …feedback, and individual coaching when needed. * Sets a positive example for guest relations . * Emphasizes guest satisfaction during all departmental ... preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure… more
- Marriott (Boston, MA)
- …* Strives to improve service performance. * Sets a positive example for guest relations . * Empowers employees to provide excellent customer service. ... quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure… more
- Hilton (San Diego, CA)
- …and serving a variety of beverages and food items\. **Key Responsibilities:** + Guest Relations : Greet, prepare, service, and take guests' orders for beverages ... in a friendly, courteous, professional and timely manner to ensure total guest satisfaction\. Upsells additional items to enhance profitability\. Enters orders into… more
- O'Charley's Team Members (Schenectady, NY)
- …and did everything possible to strive for a winwin situation. Knowledge Requirements Guest relations | To-Go packaging | Menu knowledge Service Sequences | ... order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the...needs or interests as if each is the only guest in the restaurant. Your ability to smile and… more