- ARAMARK (Houghton, MI)
- …MI, US, 49931 Career Area: Food Service Description: **Job Description** The Front of House Manager is a management position responsible for developing and ... Front of House Manager - Isle...only by boat or seaplane. Rock Harbor Lodge has guest rooms with private baths, housekeeping cottages, and services… more
- IHG (Miami, FL)
- …Requirements:_** Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/ Guest Service experience including management ... recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order… more
- Kinseth Hospitality Companies (Schiller Park, IL)
- …RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …feel it; you'll feel it too. **What You'll Do** Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in ... leading all Front Office operations by setting and maintaining a high level of guest service . Provide support for the line staff, scheduling, and training of… more
- Towne Park (Allentown, PA)
- …review compliance to standards for their account. - 10% Ensures that the guest /patient service experience is delivered consistently on all shifts. Efficiently ... and their family, creating a memorable experience for a guest in a new city, or helping a colleague,...allocates labor resources to support service delivery. Works with the Area/District Manager … more
- IHG (San Francisco, CA)
- …operational metrics + Support implementation of service initiatives, process improvements, and guest satisfaction goals + Act as Manager on Duty as assigned ... The Assistant Manager of Front Office plays a...The Assistant Manager of Front Office plays a key leadership role in...excellence. A little taste of your day to day: ** Guest Experience & Service Excellence** + Serve… more
- Vail Resorts (Park City, UT)
- …The Front Desk Team Leader provides guidance and leadership to the Guest Service Assistants ensuring consistent quality customer service is delivered. ... required of a manager . + Assisting the Manager on Duty with guest issues and...check out procedures adhering to standards and ensuring quality service . + Assist at other departments' front … more
- Omni Hotels (Fort Lauderdale, FL)
- …assigned by the management team. + Qualifications + Minimum of 1 year of Front Office or Guest Service experience required; hospitality leadership experience ... them consistently to standard. + Be familiar with all Guest Service systems and equipment. + Train...managing Concierge and Bellman in the absence of the Manager . + Greet all guests warmly, using names when… more
- Omni Hotels (Austin, TX)
- …in each call and consistently maintain a score of 90% or greater in Moments of Service . + Answer guest calls within 3 rings and return voicemails/reply to ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...on day prior to arrival. Deliver itineraries to the Front Desk the day prior to the guest… more
- Indus Hospitality Group (Springville, NY)
- …working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and ... Provide pleasant and professional services to all guests. + Assist the Guest Service Manager in directing, training, and mentoring all front office staff… more