- Indus Hospitality Group (Springville, NY)
- …Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager Summary Responsible ... for performing a variety of guest service activities while providing the highest...+ Block rooms. + Program wake-up calls. + Handle guest mail and messages. + Perform check-out services… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Reservations Agent SUMMARY The F&B Reservations Agent is ... for managing and coordinating restaurant reservations to ensure an exceptional guest experience. This role involves handling incoming calls, emails, and online… more
- Vail Resorts (West Dover, VT)
- …as assigned. **Job Requirements:** + Ability to multi-task. + Professionalism and strong guest service skills, attention to detail, and timeliness. + A flexible ... skills to ensure: teamwork, high level guest contact, and commitment to guest service . + Must demonstrate ability to receive and give direction and act upon… more
- Jay Peak Resort (Jay, VT)
- …expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, ... Ability to use multiple property software programs to successfully complete guest needs. OTHER QUALIFICATIONS + Professional customer service /communication… more
- Marriott (St. Petersburg, FL)
- **Additional Information** **Job Number** 25197192 **Job Category** Rooms & Guest Services Operations **Location** The Vinoy Resort & Golf Club Autograph ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Marriott (Phoenix, AZ)
- **Additional Information** **Job Number** 25195873 **Job Category** Rooms & Guest Services Operations **Location** The Westin Phoenix Downtown, 333 North Central ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Drury Hotels (Columbia, MO)
- …and efficiently. Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services . Requires ability to handle money, make change and ... guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests… more
- Omni Hotels (Orlando, FL)
- …processes. + Understand the importance of our Medallia scores. + Understand all Moments of Service for PBX, Guest Services and Front Desk. + Maintain ... + To be familiar with the inter-relationship between the different departments (PBX, Guest Service , Housekeeping, F&B outlets, Gift shop, and Purchasing). +… more
- Marriott (Miami, FL)
- …requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of ... Accommodate and document special requests. Answer questions about property facilities/ services and room accommodations. Follow sales techniques to maximize revenue.… more
- Marriott (Atlanta, GA)
- **Additional Information** **Job Number** 25182609 **Job Category** Rooms & Guest Services Operations **Location** Atlanta Marriott Marquis, 265 Peachtree Center ... expediting problem payments (eg, problems processing credit card). Follow up with guest regarding satisfaction with guest -related issues. Process all guest… more