- Westat (Gaithersburg, MD)
- **28901BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:** Westat is seeking Help Desk Agents who will be ... and live chats, and following up on unresolved issues in a timely manner. **The Help Desk Agent shift is 9:00 am - 5:30 pm, Monday - Friday.** The position is… more
- Steampunk (El Paso, TX)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative is well… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …Family:** Technical Support Services **Skills:** Audiovisual Equipment,Call Center,Customer Service, Help Desk Support,Teleconferencing **Experience:** 1 + years ... of related experience **Job Description:** Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This role involves… more
- Sargent & Lundy (Chicago, IL)
- …to enhance our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for overseeing daily operations of the ... IT Help Desk team to ensure timely and...IT Help Desk team to ensure timely and effective resolution of...Team Leadership & Operations + Supervise a team of Help Desk Technicians, providing guidance, mentoring, and… more
- TekSynap (Washington, DC)
- …LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of ... customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** +… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Koniag Government Services (Huntsville, AL)
- Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support KMS and ... and more. Koniag Management Solutions (KMS) is seeking a dedicated and customer-focused Help Desk Analyst Tier I to join our IT team. This individual will serve… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions ... national security. Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of user issues and escalations +… more