- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides IT ... technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users. + Coordinates, resolves, and closes service requests beyond first call resolution. + Handles… more
- Robert Half Technology (Atlanta, GA)
- …printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of solutions. Collaborate ... Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote ... troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users,… more
- TEKsystems (London, OH)
- …Virtual Desktop setup of the institution, which includes VDI, and others. * Help in organization and management of the business applications. * Determining the ... to close on Oct 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Robert Half Technology (Salt Lake City, UT)
- …Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior ... resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with… more
- BEAT LLC (Corona, CA)
- …+ a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, ... managing server and storage processing strategies and providing a wide range of system administration functions, OR + a bachelor's degree in a relevant field, OR + a master's degree in a relevant field. Roles and Responsibilities: + Experience with Incident… more
- NCR Atleos (Frisco, TX)
- …liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and ... maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient… more
- NCR Atleos (Frisco, TX)
- …ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, ... pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts… more
- Canon USA & Affiliates (Coraopolis, PA)
- …Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 ... **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes. **Your Impact** -… more
- PulteGroup (Tempe, AZ)
- …experience and minimum 4-6 years prior relevant experience in IT support or service desk roles with at least 2 years in a leadership position. + Possesses strong ... understanding of ITIL principles and service management best practices. + Is proficient with ticketing systems, monitoring tools, and reporting dashboards. Required Skills + Broad understanding of business practices and operations + Exceptional analytical… more