- Xerox (Washington, DC)
- …point of contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... by clients within 30 min. + Respond to Xerox HD tickets using the Yes/No Technology + Ensure SLAs...your designated area + Daily check in email to Help Desk + Xerox Onsite to keep… more
- Penn Medicine (Philadelphia, PA)
- …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action and… more
- Koniag Government Services (Seattle, WA)
- …Services support + Mobile Device Management (MDM) Services support + Shared Service and Help Desk Services support, such as: + Provide Tier Zero (0), One ... (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and cloud) hybrid operational environments,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …deliver state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective ... duties and responsibilities:** * Team Management: o Supervising, training, and mentoring help desk staff. o Managing schedules, performance, and workload… more
- Ferrotec USA (Livermore, CA)
- …of office locations. HOW YOU MAKE AN IMPACT Directs and coordinates activities of help desk staff engaged in computer operations by performing the following ... first and second level support. . Performs staff scheduling to ensure Help Desk coverage during normal business hours and after-hours support as required. .… more
- Georgetown Univerisity (Washington, DC)
- …a talented and professional outreach coordinator to support our Huntington's Disease ( HD ) patients and families at Medstar/Georgetown University Hospital HD ... in-person). Collaborate with HDSA Center Social Worker to identify HD patient and family community needs and implement evidence-based...He/she will work closely with all members of the HD Center on both research and clinical sides of… more
- DoorDash (San Francisco, CA)
- …of the DoorDash platform. The team is responsible for creating tools for authoring HD maps, mapping algorithms, map validation, and routing for robots. The team has ... robotics, and autonomy and has practical experience authoring large-scale HD maps. The role involves enhancing our existing software...and we are looking for team members who can help us go from a company that is known… more
- Compass Group, North America (Charlotte, NC)
- …experienced leader who will serve as the primary liaison between Healthcare Digital ( HD ) and Executive level operators within CCL Hospitality Group. The role helps ... shape and execute on the strategic vision of HD within Community Living in alignment with CCL Hospitality...solutions for their clients in line with the broader HD strategy and client objectives. This leader will also… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... the past seven (7) years: + Analog, SDI and HD SDI signal processing and conversion. + Digital video...copper, audio, etc.). + Set-up and maintenance of various HD /SD broadcast equipment. + Integration of audio and video… more
- NuAxis Innovations (Washington, DC)
- …continuous training for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish ... training plans and provide Help Desk personnel with refresher training as needed. In addition, this role will also serve as a Knowledge Management Specialist to… more