- Amentum (Seattle, WA)
- …to detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing ... leave. **Minimum Requirements:** + Associate Degree, and at least 5 years of IT help desk support experience + Or a High school diploma/GED, and at least 8 years… more
- CACI International (VA)
- …working with a range of technical and non-technical resources. **Responsibilities:** + Research and analyze help desk tickets escalated from the Tier 1 Help ... briefing the USDA and program management on status and resolution of help desk tickets in weekly meetings + Perform in depth analysis while troubleshooting… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk (Tier I/Tier II), Network Operations Center (NOC), and Site ... manage hiring and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify… more
- ARSIEM (Arlington, VA)
- …client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to characterize of the severity ... our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist new user setup of… more
- Quanta Services (Aurora, CO)
- …scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical ... hands-on responsibilities. The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders to ensure… more
- State of Colorado (CO)
- …administration functions, including monitoring and troubleshooting nightly cycle processes, managing help desk tickets and change orders, executing SQL queries ... of any incident tickets or user requests, assistance to the Tier I Help Desk in addressing user questions in this area, and providing nightly cycle… more
- University of Utah (Salt Lake City, UT)
- …user-friendly support and ensuring efficient resolution of technical issues through proactive help desk management. **About the VPR** The Vice President for ... printers and other peripherals. + Maintain and update computer inventory data. ** Help Desk Management** + Ensure all aspects of the IT support function are… more
- Anywhere Real Estate (Meridian, ID)
- **Summary** : The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, ... and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional… more
- Concentrix (Austin, TX)
- …The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users ... broad knowledge of client products and/or service + Act as a help desk for any escalated high-level users including advertisers, sellers and public figures… more
- TekSynap (Washington, DC)
- …Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more