- Waystar (Louisville, KY)
- …is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on handling complex end-user support requests, ... internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. + Participate in… more
- TEKsystems (East Syracuse, NY)
- …and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support desktop deployments, imaging, hardware replacements, ... the network. Use TeamViewer for remote support when necessary. Skills Troubleshooting, help desk support, service desk , Customer service, Technical support, … more
- Transdev (Dorchester, MA)
- Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: ... short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users… more
- ManpowerGroup (Oak Brook, IL)
- Job Title: Oracle End User Help Desk Associate - Procurement & AP Modules Position Summary: Jefferson Wells is partnering with our client seeking a ... detail-oriented and customer-focused Oracle End User Help Desk Associate to support users across the Procurement, Accounts Payable, Vendor Setup, and Invoicing… more
- Quanta Services (Aurora, CO)
- …management on affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, ... scanners. Demonstrated accomplishments in the following areas: + Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) + Proficiency providing… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- Citigroup (Newark, DE)
- …Description:** + This person provides operational support for the OTC/ECP Customer Service Help Desk team and management, with the primary focus on overseeing ... tools and reporting when requested. + Provide phone, email, and Help Desk support for multiple government web-based applications, including in depth technical… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the… more
- Nightwing (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems. Manage the… more
- Whitney Young Health Center (Albany, NY)
- …of emergency situations or data loss and monitor and implement security and disaster recovery planning. + Help Desk + Manage WYH help desk to assist in ... troubleshooting, identify root cause, and provide technical support to assure help - desk functions are provided in an effective manner to all WYH network users.… more