- Lumeris (LA)
- …Implementation** : Drive the adoption of best practices within the Customer Success team, ensuring consistent and high-quality service delivery across customer ... + **Customer Health Monitoring** : Continuously monitor and assess customer health , utilizing success metrics and feedback loops to identify risks and… more
- CUNY (New York, NY)
- University Director of Student Success Platforms and Data Strategy (Salary Updated) **POSITION DETAILS** The Student Success Initiatives unit within the CUNY ... at CUNY, and EAB Navigate 360, the University's student success platform. The Student Success Initiatives unit...create and maintain, or partner on the creation of, self- service resources such as user guides, best practices, guidance… more
- Amazon (San Francisco, CA)
- …Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Design and monitor customer health dashboards and ... Description As a Principal Customer Success Specialist Connect within the AWS Specialists &...Specialist teams, partners, and Professional Services, you will support service adoption plays. The ideal candidate brings enterprise sales… more
- Corcentric (Atlanta, GA)
- …knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account ... As a Customer Success Manager (CSM), you will serve as a...to ensure milestones are being attained. + Monitor customer health indicators and sentiment trends and take swift action… more
- University of Pennsylvania (Philadelphia, PA)
- …+ A scholar-practitioner with demonstrated ability to implement an inspiring vision in service of student success and community engagement in close partnership ... opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more....more. Posted Job Title Associate Vice Provost for Student Success and Engagement Job Profile Title Associate Vice Provost,… more
- SHI (Raleigh, NC)
- …with internal teams to align offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery ... a more secure world, visit stratascale.com.** **Job Description Summary** The Customer Success Manager is a strategic leader dedicated to driving long-term client… more
- Justworks (New York, NY)
- …2-4 years of professional experience in account management, relationship management, customer success , or a complex customer service environment + Experience in ... Customer Success Manager New York, New York Apply Who...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Qualtrics (New York, NY)
- …5,000 people across the globe who think that's work worth doing. **Senior Manager, Customer Success - FSI** **Why We Have This Role** As a Customer Success ... You will lead a team of individual contributors who service our Enterprise-tier customers. From the initial onboarding to...on customer adoption, maturity, and retention. **How You'll Find Success ** + Demonstrated ability to build and lead teams… more
- Amazon (Arlington, VA)
- …(in close collaboration with the GenAI domain teams) - Develop and scale customer success programs through respective service domain teams and partner success ... Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Customer Success Manager - Strategy and Research** **Why We Have This Role** The Customer ... Success Team is at the heart of Qualtrics. From...programs, excelling at nurturing relationships to deliver exceptional client service . **How You'll Grow** + Build your creative problem-solving… more