- Koniag Government Services (Gallup, NM)
- …systems. **Customer Service & User Support:** + Experience receiving, documenting, and tracking help desk tickets. + Experience performing: + New user onboarding ... and orientation + Informal training on system use and best practices + Support for software installations and hardware setup **Proven ability to interact effectively with:** + End users + Government representatives + Vendors and warranty providers + Other IT… more
- Systems Technologies, Inc. (Hanover, MD)
- …Windows 11. Provides users with system technical support by responding to IT help desk issues. + Maintain cross platform inter-connectivity for network services, ... authentication services, E-mail services and Web services. QUALIFICATIONS + Information Assurance Technical (IAT) Level I certification as specified in the DoD 8570-01-M (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) + Minimum years of experience with… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide ... IT Service Management functions and first level troubleshooting to all customers. + Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. + Analyze, diagnose, and isolate failures to… more
- Washington County Hospital and Clinics (Washington, IA)
- …Percentage None Category Health Care Description SUMMARY Under general supervision, completes help desk requests related to desktop PCs, notebooks, Smartphones, ... printers, mobile carts, software installation and/or updates, telephones, and other user needs handled by the Information Technology Department. This qualified person must exhibit consistent and exceptional customer service that is focused on positive patient… more
- CACI International (Fort Meade, MD)
- …assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of ... problems + Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide support for the escalation and communication of status to agency… more
- Syracuse University (Syracuse, NY)
- …serves as primary teammate responsible for desktop management/support, account administration, help desk , meeting room, and copier/printing support with other ... This position is responsible for the day-to-day operation, administration, maintenance, and security of IT infrastructure supporting the Libraries' staff and patrons. This position will review requests for system modifications and analyze the complexity,… more
- STELLAR SERVICES (Jersey City, NJ)
- …user trainings. + Perform quality assurance and code compliance review. + Provide general help desk support as a member of the Apps Support Team. + ... Technical and Experience Requirement + Must possess a BA/BS degree. + Strong system analysis skills - able to produce concept/scope documents, use case and system requirements documents. + Excellent analytical and conceptual thinking skills. + Excellent oral,… more
- TekSynap (Huntsville, AL)
- …and termination of employment. **Job Locations** _US-DC-Washington | US-AL-Huntsville_ **ID** _2025-8693_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **RESPONSIBILITIES** **Position Responsibilities** :Services to support Information System Engineering performed by the Information System Security Engineer (ISSE) includes the following activities: + Lead, mentor, and… more
- TekSynap (Huntsville, AL)
- …and termination of employment. **Job Locations** _US-DC-Washington | US-AL-Huntsville_ **ID** _2025-8692_ **Category** _Technical Support/ Help Desk_ **Type** ... Maintains aggressive efforts to achieve objectives. + The contract is properly and adequately staffed with cleared and qualified personnel capable of performing all contract requirements + Trains and supervises personnel. + Responsible for all phases of the… more
- Continental Tire the Americas, LLC (Marysville, OH)
- …gama de materiais com componentes eletronicos e servicos individualizados. **Main Responsibilities** ** Help Desk :** + Provide daily user support. + Support ... Office 365. + Support Microsoft Windows. + Maintain computers. **Infrastructure:** + Maintain local IT infrastructure in compliance with Continental standards. + Ensure general IT environment health. + Coordinate external service providers and IT vendors. **IT… more