- Truth Initiative (Washington, DC)
- …will be to respond to user questions and issues about PC's and provide Help Desk support. PC support responsibilities will include, but not be limited ... to installing new and upgrading computers for staff, assisting with staff moves, and resolving hardware and software problems. The intern will also provide project based support in areas of interest to IT. Ideal candidates are current students pursuing their… more
- Cleveland Clinic (Akron, OH)
- …after-hours transmission of images and appropriate paperwork. + Report any malfunctions to help desk and PACS Administrator. + Processes billing via RIS. + ... Assist with all policies and procedures required by local, state, and federal law, and with compliance or credentialing bodies (ACR, MQSA, Medicare, Medicaid, FDA, etc.). + Assist with instrument calibration and records to ensure compliance with quality… more
- CAE USA INC (Tampa, FL)
- …patch management to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer ... interaction and follow-up. + Create and maintain System Configuration documentation. + Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery. + Active contribution towards Cross-Training initiative for Tier II… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... support to include to device setup, user training, troubleshooting, and software repairs of Apple and Android devices. **Qualifications** + Active DOD Secret security clearance. + Active DoD 8570 IAT Level I or IAT Level II certification. + Relevant… more
- Cleveland Clinic (Twinsburg, OH)
- …after-hours transmission of images and appropriate paperwork. + Report any malfunctions to help desk and PACS Administrator. + Process billing via RIS. + ... Assist with all policies and procedures required by local, state, and federal law, and with compliance or credentialing bodies (ACR, MQSA, Medicare, Medicaid, FDA, etc.) + Assist with instrument calibration and records to ensure compliance with quality… more
- BELFOR Property Restoration, Inc (Birmingham, MI)
- …to DOL regulations as well as meet corporate financial requirements + Manage Payroll Help Desk and provide timely responses to field office questions or ... concerns. + Certified payroll billing information as required + Comprehensive understanding of customer service, principles and practices + Work under time constraints to meet specific timelines + Attention to detail and keen sense of safeguarding other… more
- Stellar Innovations (Philadelphia, PA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US Citizenship is Mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- NANA Regional Corporation (Alexandria, VA)
- …multiple IT teams/managers to include network, system administration, systems security, Tier 1/2 Help Desk with team ranging in size from 5-15 team members. ... + Analyze current operations practice to identify areas for improvement and create project management deliverables. + Provide management oversight of all other contract employees. + Foster a collaborative environment. + Work directly with client's program… more
- Percepta (Dearborn, MI)
- …technical support, ideally in a customer-facing or escalation-focused role. + Proficiency with help desk platforms, remote support tools, and CRM systems such as ... Microsoft Dynamics or Salesforce. + Familiarity with incident and problem management tools (eg, Jira, BMC, ServiceNow). + Experience working in a remote or distributed work environment is a plus. + Strong technical troubleshooting skills with the ability to… more
- SAIC (Fort Meade, MD)
- …management. Responsibilities include but are not limited to: + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... resolution of problems + Provide support to IT systems include day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Optimize system operations and resource utilization and perform… more