- LCI-Lawinger Consulting (Valley, NE)
- …hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. ... Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Program Manager (PM) will be the point of contact with the Contracting Officer, and/or his or her representative, and shall coordinate all of… more
- TekSynap (KS)
- …US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | _ **ID** _2025-8636_ **Category** _Technical Support/ Help Desk_ **Type** _Regular Full-Time_ ... + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and… more
- Keeper Security, Inc. (Chicago, IL)
- …in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals ... and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at… more
- M. C. Dean (San Jose, CA)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise… more
- Price Chopper (Windsor, VT)
- …as a technical helper regarding the store computer as instructed by the Help Desk . **ESSENTIAL DUTIES AND RESPONSIBILITIES** Consistently work within company 5S ... efficiency standards to provide fast, friendly and efficient service to all customers. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Possess a thorough knowledge of store systems to include: Gateway, scales, and… more
- First Horizon Bank (Knoxville, TN)
- …bank product service/operations. + One (1) to two (2) years of experience with Help Desk or equivalent technical support role. + Experience with online banking ... products, and mobile devices. **Physical Requirements:** + Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards + Ability to maintain regular, punctual… more
- AAA Mid Atlantic (Wilmington, DE)
- …SMS user guide documents. + Assist with submittal and follow up on all help desk tickets submitted to software support vendors support tickets via Service ... Now. + Assist/lead change management committee tasks with selected members to make certain all changes are socialized through the Car Care groups before implementation. + Provide subject matter expertise to the Learning and Development team to translate the… more
- CACI International (Fort Meade, MD)
- …CACI is seeking a System Administrator to be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains RSA, SIPR, and NIPR tokens. ... You will be responsible for issuing RSA tokens and providing metrics on these activities. **Responsibilities** Your responsibilities may include: + Perform basic troubleshooting for RSA Token requests. + Gather information regarding RSA Token problems for… more
- Atlantic Health System (Morristown, NJ)
- …optimization of Oracle HCM Cloud across all modules (Core HR, Recruitment, On Boarding, Help Desk , Performance, Learn, Benefits, Absence, PTO, LOA) - Drive the ... final phases of post-go-live stabilization, ensuring defect resolution, remediation of pain points, and sustainable processes for ongoing support. - Lead quarterly release management (reviewing Oracle updates, regression testing, enabling Redwood features… more