- Lockheed Martin (Hanover, MD)
- …systems enhancements to improve reliability and performance * Provide Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) problem identification, diagnosis and ... resolution of problems * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the resolution process Knowledge or… more
- Kodiak Gas Services (Midland, TX)
- …related to technology such as VR headsets, including training for the IT Support Help Desk . + Maintain the completion records for training participants, by ... ensuring timely and accurate attendance and grading records are maintained within the Kodiak LMS. + Other duties as assigned. **Education, Experience and Training** + A High School Diploma or equivalent required + Proficiency with the following technologies,… more
- Jay Peak Resort (Jay, VT)
- …guest and end user questions and issues while on duty. + Monitor, respond and solve help desk tickets. Escalate issues to next level as necessary + Work with ... other departments as necessary (maintenance, security, electrical, etc) as necessary to see repairs through to the end. This might include replacing TV's, salto locks, digital signs, etc. + Build and deploy Windows laptops and desktops. + Software… more
- Keeper Security, Inc. (Chicago, IL)
- …in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals ... and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at… more
- DATAMAXIS (Northbrook, IL)
- …to inquiries from business partners, requests from users, support calls/tickets escalated by help desk . + Author and maintain knowledgebase for the effective ... resolution of repetitive requests, inquiries, and requests. + Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. People Management: + While… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... (https://apptrkr.com/get\_redirect.php?id=6372364&targetURL=###@cu.edu) . Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this… more
- Silvus Technologies (Los Angeles, CA)
- …troubleshooting/researching hardware and software issues on desktop or laptop systems. + Respond to Help Desk IT support tickets in a timely manner. + Install, ... configure, and maintain hardware and software. + Develop and maintain documentation related to the company's IT infrastructure and support processes. + Maintain an up-to-date inventory of all hardware and software assets. + Manage on-boarding and off-boarding… more
- Bright Horizons (Newton, MA)
- …products + Test management (test planning, test execution, defect/issue resolution) + Experience with Help Desk support. + Experience with Dynamics CRM a plus + ... Technical Skills + 3+ years of SQL development experience + ETL: SQL Server Integration Services + SSRS and SSIS package development + Single Sign On: SAML (1.1, 2.0), AES + Security/Encryption: PGP, RSA Cryptography + Databases: SQL Server 2008/2012/2017 +… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... stakeholders to understand requirements, translate them into technical solutions, and provide technical expertise throughout the project lifecycle. Ability to support requirements gathering, and story writing or review as needed. + Provides input and assists… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- …Graphic Designer + Management Analyst + Application Engineer + Application Programmer + IT Help Desk Specialist + Systems Engineer + Sr. Systems Engineer + Cable ... and Wire Specialist + Systems Administrator + Video Telecommunication Specialist + Information Assurance Engineer + Information Assurance Security Specialist + Sr. Network Engineer + Program Manager + Change Management Specialist + Database Engineer Bowhead… more