- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- CUNY (Bronx, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... and requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms (CUNYfirst, Brightspace, DegreeWorks, ePermit, Lehman… more
- TEKsystems (Seneca Falls, NY)
- Description Position Overview We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for ... operating systems, including break-fix troubleshooting and remote assistance. Respond to help desk calls, document issues in the ticketing system, and ensure… more
- Intuit (Tucson, AZ)
- **Overview** The ATLAS Expert Desk Supervisor's role is to oversee the Help Desk staff and ensure that end users are receiving the appropriate assistance. ... end-user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The Expert Desk Supervisor will also contribute to… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. **Qualifications** **Required Qualifications:** + Associate's… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... or manager. Report changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. **_The selected candidate will be offered a… more
- TEKsystems (Fountain Valley, CA)
- …triage, escalation, documentation, communication, and tracking of issues and systems events. Skills help desk , service desk , troubleshooting, windows 10 Top ... Skills Details help desk ,service desk ,troubleshooting,windows 10 Additional Skills & Qualifications Demonstrate attention to detail and provide technical… more
- NuAxis Innovations (San Francisco, CA)
- …for Office 2016 or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification ... for Office 2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service Representative certifications… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical ... systems, including break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the ticketing system, and ensure timely… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk / Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... and Mac OS Bachelor's or Associates degree in Information Skills Help desk , Windows 10, Active directory, remedy, Windows, Technical support, Troubleshooting,… more