- TekSynap (Washington, DC)
- …Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... experience. + Must have at least five (5) years direct related experience in help desk and network support. + A minimum of three (3) years' experience in… more
- TEKsystems (Birmingham, AL)
- …skills. Experience with PC hardware Skills Customer service, Technical support, Troubleshooting, Support, Help desk , Service desk Top Skills Details Customer ... service, Technical support, Troubleshooting, Support, Help desk , Service desk Experience Level Intermediate Level Job Type & Location This is a Contract… more
- Epsilon, Inc (Arlington, VA)
- …secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface ... operational teams including section leads for Network Administration, System Administration, and Help Desk + Build strong teams through performance management,… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. ... tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist certification or demonstrable… more
- Safran (Cincinnati, OH)
- …service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages ... as necessary. **Candidate skills & requirements** Essential Functions / Responsibilities Help Desk & User Support * Respond promptly to service tickets, calls,… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+ years… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... supports the ongoing supervision of the Student Life & Leadership Front Desk , including the training of student workers, management, and day-to-day alignment with… more