- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... all support calls received or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all requests received + Provide… more
- Pearson (Phoenix, AZ)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of… more
- DCCA (Aurora, CO)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems * Manage the… more
- DCCA (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems . Manage the… more
- TEKsystems (New York, NY)
- Description Title: Help Desk Contractor Duration: 6 month extendable contract - possibility to go FTE down the road. *Manage and resolve Level 1 and Level 2 IT ... syncs to report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4 years minimum in SaaS-heavy environments.… more
- Amentum (Camarillo, CA)
- …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 3… more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... syncs to report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4 years minimum in SaaS-heavy environments.… more
- Amentum (Centennial, CO)
- …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years… more
- The County of Los Angeles (Los Angeles, CA)
- …of technology: + Cybersecurity + Infrastructure and Operations + Desktop Support + Help Desk + Network Operations + Project Management + Communications (Video ... Assist in providing end-user hardware and software support in a help desk and/or community-based environment. Assist with social media analytics and reporting.… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential resolution of ... experience. + Must have at least 5 years of direct related experience in help desk and network support. + A minimum of 3 years of experience in Information… more