- CACI International (Fort Meade, MD)
- …databases, software, and systems. You will also support the Tier I and Tier II level help desk to perform first contact resolution of Help Desk ... II (GSEC, Security+CE) * Prior Systems Administrator experience (5+ years) * Prior Help Desk experience (1-2 years). - ** ** **What You Can Expect:** **A culture… more
- KidsPeace Childrens Hospital (Bethlehem, PA)
- …requests from the user community at all KidsHaven locations. Coordinate issues with Help Desk personnel and works closely with Systems and Network ... 2 technical support to employees of KidsHaven by working with the Help Desk ticketing system and monitoring IThelp inbox throughout 8-hour workday. Also, may… more
- RTX Corporation (East Hartford, CT)
- …be responsible for triaging SAP and Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This role requires ... and maintaining systems operability. + Liaise with technicians and back-end help desk where required. + The preferred candidate will frequently interface with… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- BAE Systems (Saratoga Springs, UT)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage the… more
- Serco (AL)
- …of our Huntsville based logistics team supporting multiple government customers in COLTS help desk actions, Supply Chain Management, Inventory Control and Total ... ELMS Subject Matter Expert. + Solving user COLTS and DPAS issues via the help desk . + Provide expertise in: + Utilizing Commercial Off the Shelf (COTS) and/or… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high ... and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute to enterprise… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems (U) Provide assistance to… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance to… more
- Custom Computer Specialists (Bronx, NY)
- …in hardware and software support + Dell / Lenovo certifications + Industry recognized Help Desk Certification and/or help desk environment experience ... our goal is to make technology easy and to help our clients use it as effectively as possible....Technician! OVERVIEW: This person is primarily responsible for providing desk side and phone support to the staff and… more