- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …of completion. + 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or public relations experience; ... The Service Desk (Tier 1) Support Contractor will serve as...requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call management, initial troubleshooting,… more
- MGE Underground, Inc. (San Jose, CA)
- …assets. + Restore damaged assets. + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and other duties as ... assigned. + On-site troubleshooting of standard hardware issues (eg, desk phones, computer, printers). + Ensure that requests for assets are relayed to appropriate… more
- Merchants Bank (Eau Claire, WI)
- …files for Underwriting within the established time frames. Essential Duties: + Perform Disclosure Desk duties and Processing Help Desk duties as assigned + ... noise level. Physical Demands : Work will be performed primarily sitting at desk . Requires high degree of finger dexterity, very good finger-eye coordination. Mental… more
- Cook Medical (Pittsburgh, PA)
- …Responsibilities * Responsible for the day-to-day operation of the information systems help desk * Evaluate and/or recommend purchases of computers, network ... specific time constraints.* Must be able to sit at desk , in meetings and/or work on a computer for...computers and equipment.* Must be able to sit at desk , in meetings and/or work on a computer; physically… more
- Synergy ECP (Annapolis Junction, MD)
- …load Requirements + Two (2) to four (4) years experience in customer service, help desk , or network operations center environment. + Experience with Linux or ... Description TheTicket Coordinatorworks as part of a 24x7 Service Desk , perform the activities associated with the management of...the tickets which are out of scope to Service Desk /Other Teams + Ensuring associated tickets are related to… more
- University of Pennsylvania (Philadelphia, PA)
- …Omnicell operational issues + Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment ... submit facilities requests for any needed repairs + Promptly submit IT help desk tickets when deemed necessary + Utilizes professional judgement to resolve… more
- GAF (Parsippany, NJ)
- …support for R&D, Quality Assurance, Manufacturing, Marketing, Sales, Technical Services, 411 Help Desk and Third Party Purchasing. **Qualifications Required** + ... Supply Chain, Quality Assurance, Manufacturing, Marketing, Sales, Technical Services, 411 Help Desk and Third Party Purchasing. + 10-15% - Mentors and coaches… more
- Chenega Corporation (St. Louis, MO)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing… more
- Dana-Farber Cancer Institute (Boston, MA)
- …The successful candidate's responsibilities will include active monitoring and fast response to help desk requests such as to ensure high system availability to ... problems where possible or hand-off to senior staff for resolution. + Monitor help desk queues and take necessary actions in coordination with the rest of the… more
- The County of Los Angeles (Los Angeles, CA)
- …configuring, testing, troubleshooting, and repairing client computing devices or software in a help desk /desktop support role with a minimum of two (2) years ... testing, troubleshooting, and repairing client computing devices or software in a help desk /desktop support role with a minimum of two (2) years as a… more
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