- The County of Los Angeles (Los Angeles, CA)
- …including planning and leading change management, training, and both functional and technical help desk support. + Serve as single threaded owner accountable for ... and leading change management, training, and both functional and technical help desk support. + Manage ongoing operational functions related to procurement… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and ... workers as needed. + May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist… more
- Comcast (Philadelphia, PA)
- …with the Vendor Master Data team to resolve data integrity issues and support cleanup initiatives Help Desk Operations + Manage and resolve help desk ... support you need when it matters most, and should help you care for those who matter most. That's...to meet the needs of your reality - to help support you physically, financially and emotionally through the… more
- System One (Alexandria, VA)
- …Support: + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ... and resolve submitted support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to determine the appropriate ticket type.… more
- Colorado State University (Fort Collins, CO)
- …and updates to our collection of managed computers (to eliminate the substantial effort from our help desk team) + Act as the primary point of contact for any ... further controls on macOS and iOS devices, standardizing our process with the help desk . + Convert control of CVMBS -owned Windows devices from SCCM to Intune,… more
- TEKsystems (Chicago, IL)
- …Plus and Desktop Central Skills Desktop, Support, Troubleshooting, Windows 10, Microsoft, Help desk support, Active directory, Office 365, Hardware, Ticketing ... system, Customer service Top Skills Details Desktop,Support,Troubleshooting,Windows 10,Microsoft, Help desk support,Active directory,Office 365,Hardware,Ticketing system,Customer service… more
- BD (Becton, Dickinson and Company) (Columbus, NE)
- …application of security to block print capability on designated documents. + Provides Help Desk support to users of documentation system. This includes creation ... and monitoring of incident tickets requiring help desk support from System Administrator in Franklin Lakes, NJ. + Provides timely review and approval of all site… more
- American Tower (Westborough, MA)
- …troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or ... updates to clients; ensure data on service requests is entered into help desk problem tracking systems accurately and promptly daily to provide an up-to-date… more
- Brennan Center for Justice (New York, NY)
- …Security team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including troubleshooting technical issues and providing ... independently as well as collaboratively within a team. + Prior help desk , IT support, or cybersecurity experience (internships, coursework, or personal… more
- Public Consulting Group (Columbus, OH)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
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