- Alliant Energy (Cedar Rapids, IA)
- …for these systems. + Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses ... support a smarter, more connected future-and we need a **Senior IT Infrastructure Analyst** to help lead the way. In this role, you'll work with our Telecom team on… more
- CACI International (VA)
- …strategic efforts that impact overall trajectory of the project + Learn about the help desk support model, ticket triage and support change management processes. ... across different program disciplines including solution design, process engineering, development, help desk support, analytics, and other administrative work. +… more
- CACI International (Fort Bragg, NC)
- …TS/SCI security clearance** * Security* Experience in providing system administration for help desk support * Experience with general networking concepts * ... utilize Linux command line prompts and Linux system administration + Provide help - desk support to all members of the unit in troubleshooting existing… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk /service desk experience. + Proficiency with Microsoft Office products. ... + Develop and maintain low-code applications using Microsoft Power Platform to help innovate and create efficiencies within DEVCOM. + Design, implement, and validate… more
- CACI International (Annapolis Junction, MD)
- …you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- Stanford Health Care (Palo Alto, CA)
- …information systems + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. +… more
- ClearlyAgile (Tampa, FL)
- …position serves as a hands-on second level of support, handling escalations from the Help Desk and ensuring stability, security, and performance of key business ... support for Legal and Corporate Service applications + Handle escalations from the Help Desk and direct requests from end users + Diagnose and resolve bugs,… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
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