- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects as… more
- Valcor Engineering (Springfield, NJ)
- …functionality + Perform system testing and validation to ensure quality deliverables + Help Desk Support: + Provide first-level technical support for Epicor ERP ... as part of a team in a fast-paced environment + Experience in a help desk or technical support role is a plus Preferred Skills: + Familiarity with manufacturing… more
- Merchants Bank (La Crescent, MN)
- …Specialists team to assure proper system configuration and functionality. + Mortgage Tech Help Desk - provide responses to issues and utilize helpdesk technology ... measures upon which the project will be evaluated at completion. IE, help the sponsors/owners define success. Working Conditions: Inside working environment, very… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + Experience… more
- AeroVironment (Lawrence, KS)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, supporting the team in… more
- Utica College (Utica, NY)
- …the Technology Support Services department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, ... and IT services. Works with all groups and departments in IITS . The Help Desk is customer-focused and must remain upbeat and calm in all situations. Location… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, ... and IT services. Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain upbeat and calm in all situations. **Location**… more
- LifeCenter Northwest (Bellevue, WA)
- …department to resolve issues. + Documents resolutions for future reference via help desk ticketing system. + Performs hardware installations, maintenance, and ... may be substituted for academic requirements. + Two years network administration/ help desk experience is required. + This position requires on call… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …defects, validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to ... + Documented customer service experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar system + Ability to… more
- Insight Global (New York, NY)
- …hands-on IT support for both in-office and remote employees, efficiently resolving Help Desk tickets while delivering exceptional customer service. Key ... * Deliver IT support for employees across remote and onsite environments; resolve Help Desk tickets promptly. * Manage and support MDM fleet for macOS, iOS, and… more