- ASM Global (Fort Lauderdale, FL)
- …+ Network cabling maintenance and support (Cat6). + Provide customer service and Help Desk technical support to staff members. + Responsible for On-boarding ... + 1 to 2 years in an IT support role with experience in Help Desk or network environments. + Experience working directly with users/clients on technical issues… more
- SAIC (Albuquerque, NM)
- **Description** SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and ... SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1… more
- CACI International (Laurel, MD)
- …for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems + ... to users in accessing and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems +… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with installing and… more
- Belay Technologies (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...network performance and 24x7 high availability. - Ensure Service Desk tickets for technical support are addressed by the… more
- MAPFRE Insurance (Webster, MA)
- …curve with continuous learning in cloud technologies and monitoring tools. + Partner with IT Help Desk , system admins, and business units to meet SLAs and plan ... employer._ **Nearest Major Market:** Worcester **Job Segment:** Data Center, Help Desk , Information Technology, Recruiting, Computer Science, Technology,… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Kiewit (Omaha, NE)
- …Business, and beyond. As the KSD Manager, you will lead a cross-functional help desk team dedicated to one-touch resolution, exceptional customer experience, and ... **Qualifications** **Required:** + 3+ years of experience in service delivery or help desk leadership (cross-functional experience strongly preferred) + Proven… more
- Trace Systems Inc (Shaw AFB, SC)
- …Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE: + Responding to help desk tickets and resolving technical issues for hardware, software, and ... Associates degree in Computer Science or related field; or 2+ years' IT Help Desk Support experience, and 2+ years' of experience in Computer/IT hardware support… more