- Cummins Inc. (Columbus, IN)
- …escalates to Purchasing Systems Analyst for all purchasing. + Communicates with global help desk and purchase order administrators any applicable changes or ... employee's Form I-9 to confirm work authorization. Ready to think beyond your desk ? Apply for this opportunity to start your career with Cummins today.… more
- SOS International LLC (Pearl Harbor, HI)
- …practices (eg, Change Management, Configuration Management, Capacity Planning) + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). **Additional ... Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, and implement approved LAN/WAN/cryptographic… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure relationship… more
- Johns Hopkins University (Baltimore, MD)
- …formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable front-line ... service a plus. + Experience with accounts receivable and/or an accounting background a plus. + Experience with customer relationship management software a plus. + Experience working in a university setting, particularly student services, preferred.… more
- ManTech (Laurel, MD)
- …and high-level system architectures to develop system requirements + Provide Tier 1( Help Desk ) and Tier 2/3 (Escalation) problem identification, diagnosis, and ... be able to move, carry and deliver workstations from inside the office to customer's desk . The person in this position must be able to remain in a stationary… more
- GAP Solutions Inc (Indianapolis, IN)
- …procedures and techniques **Duties and Responsibilities:** Administration Systems Branch (SAP Help Desk Section): + Provide superior customer service support ... a variety of activities + Administer department specific program(s) + Perform mail desk functions + Other duties as assigned Payroll Branch: + Provide research and… more
- SHRM (Alexandria, VA)
- …into all aspects of on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling ... reasonable accommodation. Physical requirements may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use of hands and fingers… more
- Mindex (Rochester, NY)
- …every customer interaction. Essential Functions: + Triage customer chat requests and help desk tickets for Mindex product applications including server and/or ... educational software (K-12) Physical Conditions/Requirements: + Prolonged periods sitting at a desk and working on a computer + No heavy lifting is expected.… more
- University of Southern California (Los Angeles, CA)
- …+ System Maintenance * Respond to or direct requests for tickets related to help - desk level issues around the CLM. * Develop documentation to support standard ... questions or solutioning workflows to enable Service Desk collaboration. * Diagnose system bugs (reported or found) and remedy through proper regression. + Data… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …that makes a difference-apply today ! IT Support Technician I ESSENTIAL FUNCTIONS The IT Help Desk is the central point of contact for all IT related incidents ... + Network cabling experience is considered a plus + Knowledge of JIRA Service Desk or a similar ticketing system a plus Essential or Primary / Key Responsibilities:… more