- General Dynamics Information Technology (Colorado Springs, CO)
- …account creations, changes, & deletions on multiple authorization boundaries + Perform Help Desk & troubleshooting activities + Perform Hardware/Software System ... Configuration, upgrades and modifications + Perform system and network appliance patching activities + Provide Government-Issued Laptop Support + Assist in Media Control & Accountability activities + Perform COMSEC account/equipment management activities… more
- Robert Half Technology (Austin, TX)
- …and automation initiatives Requirements Qualifications: + 3+ years of IT support, help desk , or technical operations experience + Advanced knowledge of ... macOS and Windows operating systems + 1+ years' experience with Google Workspace administration, JIRA (or similar), and SaaS environments + Proficiency with remote device management tools and remote desktop support + Strong troubleshooting, documentation, and… more
- Aldridge (Libertyville, IL)
- …energetic team. This position will assist the IT Department in providing support for IT Help desk requests as well as cell phone and wireless customer support to ... the entire organization. What you'll do: Duties include: + Troubleshooting and providing training on PC, application, and network requests. + Conducting level one (initial and immediate) repairs to physical equipment, operating systems, applications, and… more
- AccentCare, Inc. (Lubbock, TX)
- …Teams, OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services to ensure ... timely resolution of executive-impacting incidents. + Partner with other IT teams to support infrastructure projects, deployments, and executive office upgrades. Provide feedback on recurring issues and recommend improvements. Our Investment in You Caring for… more
- M. C. Dean (Falls Church, VA)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... (https://apptrkr.com/get\_redirect.php?id=6320781&targetURL=###@cu.edu) . Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this… more
- Charles B. Wang Community Health Center (Manhattan, NY)
- …ensuring ownership of each issue through full resolution. Escalate to the OCHIN Help Desk or submit JIRA tickets when needed, including providing necessary ... technical or workflow details + Communicate resolutions back to users and ensure issues are fully understood and closed + Maintain and update select Epic configuration such as preference lists, SmartPhrases, provider records, letter templates, and related… more
- Applied Technical Services, Inc. (Marietta, GA)
- …contractors or regulated clients. Technical Expertise * Strong knowledge of IT help desk support, Microsoft 365 management, network operations, and security ... operations. * Familiarity with compliance frameworks (NIST 800-171, CMMC, DFARS, ISO 27001). * Experience with Microsoft 365 GCC/GCC High, Azure Government, and secure virtual desktop infrastructures. * Understanding of MSSP/MSP business models and service… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... troubleshooting and testing of video conferencing audiovisual equipment (multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, etc.) + Address and troubleshoot customer issues received via… more
- Consumer Cellular (Phoenix, AZ)
- …Attention to detail + Advanced understanding of networks and computer hardware + Previous help desk or IT ticketing experience a plus + Previous network ... operations center or network administration experience a plus + The Security Operations Center is staffed 24x7x365, and this position will require night and/or weekend shifts. We will train the right individuals who demonstrate a strong aptitude for learning… more