- Robert Half Technology (Richmond, VA)
- Description We are looking for an experienced Help Desk Analyst III to join our team on a long-term contract basis in Richmond, Virginia. In this role, ... other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency with Microsoft… more
- Robert Half Technology (Nolensville, TN)
- Description We are looking for a skilled Help Desk Analyst III to join our IT support team in Nolensville, Tennessee. In this Contract-to-Permanent ... IP protocols, firewalls, and cloud services. * Familiarity with service desk ticketing systems and basic troubleshooting methodologies. * Excellent problem-solving… more
- Robert Half Technology (Portage, MI)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Portage, Michigan, on a Contract-to-Permanent basis. This role ... advanced hardware, software, and network issues. * Respond to and resolve service desk tickets in a timely and efficient manner. * Perform troubleshooting and… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology ... resolving complex issues, and ensuring excellent customer service. Responsibilities: * Help in troubleshooting and resolving complex technical issues. * Offer… more
- Robert Half Technology (Salt Lake City, UT)
- …Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior ... resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced ... technical expertise and the ability to resolve complex IT issues. Key Responsibilities: + Manage escalated tickets involving systems, servers, or enterprise applications. + Configure and maintain enterprise tools (eg, Intune, Azure AD, advanced M365). +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will be ... responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company. Key… more
- Robert Half Technology (Columbus, OH)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this role, you will play a crucial part in ensuring ... hardware, software, and Microsoft Office applications. * Previous experience in help desk support and employee training is preferred. * Excellent organizational… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …+ Familiarity with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. \#SCITLS The likely hourly rate ... At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you will be trusted...the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing system) to assess… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Help Desk Support Analyst The Opportunity:...degree + DoD 8570 IAT Level II or IAT Level III Certification Nice If You Have: + Experience with Jira ... meet their most challenging missions. We're looking for someone like you to help keep the warfighter safe. You'll closely collaborate with fellow cloud architects… more