- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and ... supporting agile product teams or secure cloud environments. **Overview** We are seeking a ** Tier 2/3 Mission IT Support Analyst ** to support the Office of the… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and resolve reported… more
- TEKsystems (Fountain Valley, CA)
- … Tier 2 and Tier 3 individuals and teams. + The Service Desk Analyst is expected to have a basic understanding of common end-user issues involving ... as possible with the appropriate parties. + The Service Desk Analyst provides all of the core,...communication, and tracking of issues and systems events. Skills help desk , service desk , troubleshooting,… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to IT ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract...experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve… more
- Parsons Corporation (Colorado Springs, CO)
- …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and resolution of… more
- TEKsystems (New Haven, CT)
- …a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone support/call center experience. This ... and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a...and work well with others. They use HP service desk but any prior experience with ticketing system will… more
- MyFlorida (Tallahassee, FL)
- OFFICE AUTOMATION ANALYST - 60000272 Date: Dec 11, 2025 The...Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position ... 866690 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST - 60000272 Pay Plan: Career Service Position Number:...system, such as a ticketing system. Experience in a Help Desk /Call Center environment or ACCESS Program… more
- Lockheed Martin (Hanover, MD)
- …at bay\. Cyber | Lockheed Martin **The Work:** The helpdesk team manages tier 1 tickets to either resolution or escalation\. This team maintains excellent customer ... or 3 years of professional experience with a related Masters degree\. \- Analyst experience or knowledge of customer compliance rules using tools UTT, UEE,… more