- TEKsystems (Columbia, SC)
- …a plus: Installing Windows system Images, AD, HP and Dell hardware platforms, Service desk software, and remote control utilities. * Ticketing Tool Required ... in a team environment to complete tasks. Knowledge of Service desk , Call escalation, metrics reporting, and...staff preferred. Candidate must maintain a high standard of customer service and satisfaction Skills Desktop, Troubleshooting,… more
- World Insurance Associates, LLC. (Brewster, NY)
- …to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is ... solutions. Position Summary With some guidance and or direction, leads client service for middle and large accounts. Collaborates closely with senior colleagues on… more
- FREEMAN (Lanham, MD)
- …infrastructure including networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our ... Support company assigned mobile devices * Support showsite and service desk deployments and assist with setup...* Experience with MS Desktop/Server Operating Systems * Excellent customer service skills * Experience managing Apple… more
- City of College Station (College Station, TX)
- …utilities, and assist with level one requests. Record, track, and document the service desk request and incident process, including all successful and ... emerging trends in incidents. + Perform a variety of service desk related tasks to include but...prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a… more
- ChenMed (Miami, FL)
- …in the IT Operations on-call support rotation. + Ensures that a remarkable level of customer service is provided at all times. + Performs other duties as ... minimum of 2 years' experience providing technical support, either help desk or network support in a...CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket… more
- SitusAMC (Denver, CO)
- …problems to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...tools + Exceptional written and oral communication skills and customer service mentality + Exceptional interpersonal skills,… more
- Equitable (Los Angeles, CA)
- …level. * Develop new relationships. Responsible for territory management. * Utilize internal sales desk for enhanced customer service . * Follow up on ... : Equitable **Schedule** : Full-time **Description** **About the Role** At Equitable, we help clients secure their financial well-being so they can pursue long and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... and to-be process definition meetings . Developing design documentation based on customer requirements that will be leveraged to develop functionality . Testing… more
- Access Dubuque (Dubuque, IA)
- …increase productivity and demonstrating and sustaining the quality of Theisen's Brand customer service . Department Leads also promote a comfortable work ... a clean driving record **Key Responsibilities** + Provide excellent customer service + Approach customers storewide and...service + Approach customers storewide and ask if help is needed and take them to the location… more
- US Marine Corps (Yuma, AZ)
- …the organization functioning smoothly and effectively. Responsibilities Summary of Duties: Leads the Customer Service Desk or central checkout operations in ... public speaking and small group leadership. Provides World Class Customer Service with an emphasis on courtesy....the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and… more