- CUNY (Bronx, NY)
- IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of ... at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where… more
- TEKsystems (Marshfield, WI)
- Description Client is seeking a number of detail-oriented and customer -focused IT Help Desk Technicians to support their team through a tennant migration. ... and Microsoft issues, supporting password resets, and ensuring excellent customer service in every interaction. Timeline Positions...8-5pm, 9-6pm Top Skills Details + 2-3 years of Help desk support over the phone and… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... Assist in hiring, training, and preparing Help Desk technicians to respond to customer questions...team. + Proven track record of developing and providing Service Level Agreements and Help Desk… more
- TekSynap (Washington, DC)
- …NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). + In-depth ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers,… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- The Boeing Company (El Segundo, CA)
- …Systems (MSS), a part of Boeing Defense, Space and Security (BDS)** is seeking a **IT Help Desk Technician** to support the **IT** team in **El Segundo, CA** ! ... **Job Summary** The IT Help Desk Technician will provide technical support... tickets in a timely and organized manner using Service Now ticketing system + Responds to customer… more
- Amazon (Austin, TX)
- …issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value proposition ... Description We are seeking an experienced Service Desk Manager to lead our...customer -centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve… more
- NANA Regional Corporation (Honolulu, HI)
- …apply today! **Responsibilities** + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking ... Registration Authority (LRA) duties in accordance with DoD and customer standards. + Provides a Monthly Status Report (MSR)...Outlook). + At least 2 years of experience in service desk or help … more
- Insight Global (Brentwood, TN)
- …and proactively in a fast-paced environment. Key Responsibilities -Oversee and support Tier 1 service desk staff, ensuring high-quality customer service ... to maintain seamless operations. -Analyze call volume trends and help fill heat maps to optimize staffing and coverage....team members on client systems and service desk procedures. -Foster a positive, customer -focused team… more