- Marriott (Miami, FL)
- …* Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and ... and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet… more
- Marriott (Dallas, TX)
- …* Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and ... and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet… more
- The Hartford (MT)
- … while delivering timely outcomes to customers. + Operate with a customer -focused approach, delivering excellent service and providing insurance solutions ... every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as...to win. + Demonstration of solid time, organizational, and desk management skills with ability to multi-task in a… more
- Zions Bancorporation (Houston, TX)
- …the credit and operational aspects assigned accounts including; Cash Processing/Credit Underwriting/Funding/ Customer Service and Data Entry/Buy Desk . + ... Works in conjunction with the Relationship Manager and Operations Manager to ensure customer service , credit underwriting and account management goals are meet.… more
- Sandia National Laboratories (Albuquerque, NM)
- …collection processes, employee billbacks, and travel/relocation audits. + Support the Payroll Help Desk , including the weekly phone rotation and managing tickets ... through the Help Desk system. + Serve as a...to accurate payroll delivery, strong financial controls, and dependable customer service across Sandia. Qualifications We Require:… more
- Qualtrics (Seattle, WA)
- …risk and disruption. + Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What We're Looking ... understand how we can improve our efficiency and the customer experience. **How You'll Grow** + As our company...provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution… more
- TEKsystems (Huntsville, AL)
- …Google IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help ... work with them through a consultative process. Duties + Provide world-class external, customer support for an Internet Service Provider within a 24x7x365… more
- Mount Sinai Health System (Huntington, NY)
- …and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment ... and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...customer satisfaction. + Actively looks for ways to help people in the most efficient manner. + Uses… more
- Link Solutions Inc (St. Mary's County, MD)
- …serve as the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) system. You will ... leadership with the knowledge and insight to drive continuous service delivery improvement and help our team... service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM… more