- CACI International (Annapolis Junction, MD)
- …you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- MyFlorida (Tallahassee, FL)
- …of end user issues. + Log, track, route, escalate, and respond to all service requests using standard service desk software. Maintain communications with ... assistance on software, printers and data bases + Strong customer service orientation/skills Minimum Qualifications: + Application...Preferred Qualifications: + A minimum of one year of help desk experience is preferred. Pay: $44,259.96… more
- TEKsystems (Brooklyn, OH)
- …Help Desk Technicians balance creative and technical problem solving, customer service , teamwork and collaboration to ensure that personnel throughout the ... creating or removing end user accounts, rights, and permissions. Help Desk Technicians work closely with other...a PLUS Must be able to work between two customer locations in the greater Cleveland area. Job Type… more
- NuAxis Innovations (Washington, DC)
- …monitoring and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support ... a federal IT company on a mission to make customer experience (CX) the center of every government solution.**...incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs… more
- Sprinklr (NY)
- …teams. The ideal candidate will partner with cross-functional business partners to provide A+ customer service and support to the business as well as outside ... 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences...respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI… more
- Ricoh Americas Corporation (Kenner, LA)
- …and device alerts, providing technical support and training, and ensuring exceptional customer service . The role involves device setup and installation, ... Completed classes and experience in computers, electronics, mechanics preferred. + IT Help Desk Support experience (application & hardware support) preferred.… more
- Corning Incorporated (Charlotte, NC)
- …through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless ... possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery… more
- Allied Universal (Lincoln, NE)
- …You will monitor entry points, respond to alarms, and provide outstanding customer service , all while helping to deter security-related incidents. Join ... as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location,...by Allied Universal and the client location. + Provide customer service by addressing inquiries and assisting… more
- Allied Universal (Malvern, PA)
- …access, assisting guests, and addressing security-related concerns with professionalism and excellent customer service . Join Allied Universal and be part of a ... such as Financial Institutions, and more. As a Front Desk Security Officer at a leading financial institution, you...to deter unauthorized access and/or suspicious activities. + Provide customer service by addressing questions or concerns… more
- SHRM (Alexandria, VA)
- …and accommodation requests, ensuring timely and effective solutions while providing excellent customer service . The role tracks and audits requests to ensure ... processes. + Address accessibility concerns and inquiries, providing excellent customer service and resolving issues efficiently. +...on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding… more
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