- Tyto Athene (San Diego, CA)
- …is searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in ... Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of...equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired.… more
- Marriott (Linthicum, MD)
- …Experience** * Understands the brand's service culture. * Provides excellent customer service by being readily available/approachable for all guests. * ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...to guests at all times. * Responds timely to customer service department request. * Verifies that… more
- C&S Wholesale Grocers, Inc. (Rome, NY)
- …sales, utility payments, money orders, and refunds. + Provide friendly and attentive customer service as well as the day-to-day operations of the department, ... Complete all necessary paperwork relating to the Bookkeeping and Service Desk Department + Provide training, development,...Warehouse (50F to 90F) **Skills** + Specialized Knowledge : Customer Service + Special Skills : Office… more
- BAE Systems (Vicksburg, MS)
- …you'll play a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... problem-solving skills with a strong focus on communication and customer service . Following a successful training period...communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and ... of experience in management of broad-based IT programs + Advanced customer service skillsand training + Familiar withimplementingISO 9001:2015 standardsand… more
- Union Hospital Health Group (Terre Haute, IN)
- …with customers and IT team to analyze, resolve issues. + Utilization of the help desk ticketing system to manage tasks, requests for support, and day-to-day ... able to make connections between similar problems. + Experience with enterprise-level help desk ticketing systems; SysAid highly preferred. + Understanding of… more
- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and...Experience supporting mobile technologies iOS and Android * Excellent customer service skills and communication skills *… more
- World Insurance Associates, LLC. (Slingerlands, NY)
- …and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client ... systems (EPIC) and carrier sites. + Hands on personal approach to customer service . Maintains effective relationships with clients, co-workers, and colleagues.… more
- PennyMac (Moorpark, CA)
- …the company. The Desktop Support Technician will : + Prioritize daily workload and Help / Service Desk requests according to policy and procedure + Create ... answering email, responding to tickets, answering support related questions, and/or performing desk -side support. As the Technician , you will serve as the… more