- CTG (Nashville, TN)
- …builds to ensure readiness for deployment. **End User Support** - Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and ... CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Nashville, TN. This… more
- Brennan Center for Justice (Washington, DC)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... internship is in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document… more
- The County of Los Angeles (Los Angeles, CA)
- …evaluation, testing, and implementation of computer systems. + Provide customer service through help desk support and interacts directly with network users. + ... on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a… more
- NBC Universal (Miramar, FL)
- …video and graphics on our beautiful set. On other platforms, you'll be able to help shape the brand we present. You'll need to line produce, write, copyedit, edit ... accuracy and credibility. You will work closely with news management, assignment desk editors, anchors, reporters and photographers on the best way to execute… more
- Epsilon, Inc (Weaverville, NC)
- …day:** As Solution Center Technician I, you will perform Tier I information technology related help desk duties by providing over the phone support in a 24/7 ... using diagnostic software and/or technical troubleshooting processes. + Create service desk tickets utilizing ConnectWise Manage ticketing software and ensure proper… more
- FREEMAN (Lanham, MD)
- …infrastructure including networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our ... Manage and Support company assigned mobile devices * Support showsite and service desk deployments and assist with setup and breakdown as needed * Ensure compliance… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and ... track via asset management applications. + Troubleshoot and repair Desktop /Laptop and thin client, printer, and mobile device hardware....+ 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working… more
- COCC (Bend, OR)
- …Technology Assistant in Information Technology Services ( ITS ) you will help students and staff with COCC technology questions, including COCC accounts, computer ... channels including in-person interactions, phone calls, emails, chats, and service desk tickets. + Diagnose issues with computer systems, research effective… more
- Johns Hopkins University (Baltimore, MD)
- …formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable front-line ... management databases would be beneficial but not required. + Proficiency in desktop computing using MS Office (Outlooks, Word, Excel) and web interfaces on… more
- ManTech (Laurel, MD)
- …and high-level system architectures to develop system requirements + Provide Tier 1( Help Desk ) and Tier 2/3 (Escalation) problem identification, diagnosis, and ... be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person...and deliver workstations from inside the office to customer's desk . The person in this position must be able… more