- City of College Station (College Station, TX)
- …assist with level one requests. Record, track, and document the service desk request and incident process, including all successful and unsuccessful decisions made, ... installations, and delivery. + Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware,...trends in incidents. + Perform a variety of service desk related tasks to include but not limited to… more
- MUFG (New York, NY)
- …**Sales, Trading, and Treasury staffs** onboarding by collaborating IT and facilities ( desk set up, Bloomberg terminal, market data access, shared drive permissions, ... liaise with legal and compliance team + Produce predefined desk **KPI reports** periodically + Track and process staff...invoices by working with Finance and Account Payable + Help to **arrange & facilitate** mid-large sized meetings in… more
- Tyto Athene (San Diego, CA)
- …related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification ... AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and...provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments,… more
- Janus Henderson Investors (Denver, CO)
- …a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, ... Change Management best practices + Be responsible for maintaining desktop management platforms + Provide guidance and training to...and training to regional 1st and 2nd line Service Desk support teams + Identify areas for improvement and… more
- Golden Route Operations (Las Vegas, NV)
- …and software as required + Track equipment's shelf life throughout the company and help replace the equipment and software as needed + Able to disassemble old ... teams in achievement of service goals + Promote secure desktop environments by reviewing known security practices, and current...Control Systems preferred + Prior experience using the Service Desk model (ITIL) to provide service, use of escalation… more
- Cognizant (Austin, TX)
- …1+ years of professional IT support experience, across areas such as service desk operations, desktop troubleshooting, and mobile device support + Hands-on ... device reliability, and ensuring consistent adherence to IT standards, you help minimize downtime and keep business operations running smoothly. Your work… more
- Colliers Engineering & Design (Miami, FL)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service...can join our team of professionals, so we can help you Accelerate Your Success! Colliers Engineering & Design… more
- The County of Los Angeles (Los Angeles, CA)
- …the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each ... reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement… more
- Charles IT (Middletown, CT)
- …Network+, or Microsoft certifications (MS-900, SC-900, AZ-900) + Prior experience in a help desk or related IT environment (preferred) + Strong motivation to ... user and group management + Printer and peripheral installations + New desktop setups + Office 365 administration + Basic server maintenance and administration… more
- Robert Half Technology (Greenville, SC)
- …7, Windows 10 Server 2003, Server 2008, and Server 2012. . Experience with help desk ticketing systems. . Positive and outgoing attitude. Technology Doesn't ... our team of innovative and passionate PC technicians and help us keep our systems running smoothly. As a...1-2 years of experience in an enterprise helpdesk and/or desktop support environment supporting remote users. . Strong customer… more