- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...+ Providing remote support to users for network and desktop hardware and software problems + Responding to and… more
- Insight Global (Bellevue, WA)
- …downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support ... familiarity with authentication and MFA capabilities * Familiarity with remote desktop support tools and ticketing systems. 3. Communication Skills: Excellent verbal… more
- MUFG (Tampa, FL)
- …**Skills/Competencies** + Minimum 5+ years' experience working on a high call volume Help Desk + Passionate about providing a world class customer/employee ... more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary...MFA, and Active Directory + Knowledge of Citrix Virtual Desktop , Citrix Director, Citrix Workspace, and Microsoft Virtual … more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the organization. ... high standards of customer service. _Essential Job Responsibilities Include:_ _Service Desk Leadership_ + Develop and execute IT support and automation strategies… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our ... enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our highly...+ Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN + Experience with Apple Hardware… more
- Terracon (Olathe, KS)
- …all projects. **Requirements:** + High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree in Information Systems or ... calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. +...the level used in the corporation as well as desktop and laptop hardware. + Experience with Microsoft Office… more
- SHI (Somerset, NJ)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- TEKsystems (New Haven, CT)
- Description Project supporting backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone ... and work well with others. They use HP service desk but any prior experience with ticketing system will...wide variety of computing devices and peripherals on the desktop and attached to the Campus network. Develop and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for… more
- TEKsystems (Kansas City, MO)
- …motivated driven individuals who are not afraid of a challenge. IT knowledge or previous Help Desk or customer service roles are preferred. This will be a fast ... over 1500 application and systems Candidates will be working along side our Service Desk to help with Tier 1 ticket/phone/chat support of our daily operations.… more