- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our ... enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our highly...+ Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN + Experience with Apple Hardware… more
- Terracon (Olathe, KS)
- …all projects. **Requirements:** + High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree in Information Systems or ... calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. +...the level used in the corporation as well as desktop and laptop hardware. + Experience with Microsoft Office… more
- SHI (Somerset, NJ)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- TEKsystems (New Haven, CT)
- Description Project supporting backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone ... and work well with others. They use HP service desk but any prior experience with ticketing system will...wide variety of computing devices and peripherals on the desktop and attached to the Campus network. Develop and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for… more
- TEKsystems (Kansas City, MO)
- …motivated driven individuals who are not afraid of a challenge. IT knowledge or previous Help Desk or customer service roles are preferred. This will be a fast ... over 1500 application and systems Candidates will be working along side our Service Desk to help with Tier 1 ticket/phone/chat support of our daily operations.… more
- TEKsystems (Nashville, TN)
- Description MUST HAVE Managed Service Provider (MSP) Experience The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a ... enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our highly...Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and… more
- Community Health Systems (Franklin, TN)
- …or a related field preferred + 2-4 years of experience in IT support, help desk operations, or technical customer service required + Familiarity with Learning ... **Job Summary** The Service Desk Representative II provides technical support and customer...and service management tools. + Proficiency in using remote desktop support tools, ticketing systems (eg, ServiceNow), and IT… more
- CommonSpirit Health (Phoenix, AZ)
- …health IT ecosystem, the director oversees the End User Services function-ensuring reliable desktop support, efficient help desk operations, timely issue ... SLAs, support KPIs, incident response times, and user satisfaction metrics. Oversee help desk operations, ticketing systems, desktop support,… more
- ManTech (Chantilly, VA)
- …Experience with both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and ... support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range...incidents. + Installation, accountability, maintenance, and decommission of physical desktop , data center equipment and other IT assets. +… more