- YesCare Corp (Philadelphia, PA)
- …Technology preferred or equivalent experience in lieu of degree + 3-5 years of Desktop Support experience + Help Desk call tracking system, Windows ... and staff on computer operation and other issues. Receive and respond Level II Help Desk calls, pages, and/or e-mails regarding PC and/or hardware problems. +… more
- CVS Health (Springfield, IL)
- …+ Level 1-2 support with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service desk software to ... record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Location: United States-Virginia-Virginia Beach Job Number: 250003P5 Job Summary: IT help desk intern will provide first-level technical support troubleshooting ... Client Services Supervisor or Lead Technician: Serves as customer service liaison to NEXCOM end-users. Troubleshoots user computer problems and determines… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- … calls from students. Create and maintain documentation as it relates to the support services offered by the Help Desk ; + Clearly and consistently ... and maintain documentation as it relates to the support services offered by the Help Desk...network resources, ie file and print sharing + Terminal Services /Remote Desktop Services + Adding… more
- SUNY Delhi (Delhi, NY)
- …technology issues. -Develop troubleshooting skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. ... oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties...to: using our ticketing software to assist network and desktop support staff with service requests, moving… more
- Western Digital (Colorado Springs, CO)
- …JBOD/JBOF architectures, SAS/SATA/NVMe interfaces, and RAID configurations. + Experience with remote desktop tools and help desk software. + Expert-level ... Level 3 technical support role or equivalent experience. + Exceptional customer service and communication skills, with the ability to explain complex technical… more
- TEKsystems (Long Beach, CA)
- …and One Drive. Deployed technologies include thin client computing with heavy use of Remote Desktop Services . The Field Service Technician may also be called ... locations. This position will work closely with Bragg Company's Service Desk provider and IT management to...Outlook/Exchange On-line and Sharepoint On-line * Microsoft Windows Remote Desktop Services * Microsoft InTune - computer… more
- Entre Technology Services (Spokane, WA)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... *Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …+ 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or public relations experience; Experience ... The Service Desk (Tier 1) Support Contractor...services . + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …the communications manager; + Create and maintain documentation as it relates to the support services offered by the Help Desk ; + Configure workstations for ... is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement...network resources, ie file and print sharing; + Terminal Services /Remote Desktop Services ; + Adding… more