- Hawaiian Electric (Honolulu, HI)
- …modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop Analysts, ... requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests,… more
- Taiho Oncology (Pleasanton, CA)
- … Services will supervise and coordinate with the Level 1 ( Service Desk ) and directly provide Level 2 ( Desktop Support) services & support ... also highly value our employees, who work relentlessly to help execute our mission. Taiho's success is founded on...quality solutions are available to the service desk to quickly and consistently support callers. Desktop… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. +… more
- Applied Technical Services, Inc. (Marietta, GA)
- …government contractors or regulated clients. Technical Expertise* Strong knowledge of IT help desk support, Microsoft 365 management, network operations, and ... Services Delivery Manager Job Details Job Location ABEL...desktop infrastructures.* Understanding of MSSP/MSP business models and service delivery. Certifications* Required or willing to obtain: ITIL… more
- TEKsystems (Grand Rapids, MI)
- …are looking to set up interviews as early as this week* Job Description: The Help Desk Support Technician will be responsible for supporting the IT service ... by providing end-user support via phone calls, e-mails, and self- service requests. You will answer questions on basic technical...technical issues and offer advice to solve them. The Help Desk Support Technician will provide a… more
- YesCare Corp (Philadelphia, PA)
- …Technology preferred or equivalent experience in lieu of degree + 3-5 years of Desktop Support experience + Help Desk call tracking system, Windows ... and staff on computer operation and other issues. Receive and respond Level II Help Desk calls, pages, and/or e-mails regarding PC and/or hardware problems. +… more
- CVS Health (Springfield, IL)
- …+ Level 1-2 support with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service desk software to ... record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Location: United States-Virginia-Virginia Beach Job Number: 250003P5 Job Summary: IT help desk intern will provide first-level technical support troubleshooting ... Client Services Supervisor or Lead Technician: Serves as customer service liaison to NEXCOM end-users. Troubleshoots user computer problems and determines… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- … calls from students. Create and maintain documentation as it relates to the support services offered by the Help Desk ; + Clearly and consistently ... and maintain documentation as it relates to the support services offered by the Help Desk...network resources, ie file and print sharing + Terminal Services /Remote Desktop Services + Adding… more
- SUNY Delhi (Delhi, NY)
- …technology issues. -Develop troubleshooting skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. ... oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties...to: using our ticketing software to assist network and desktop support staff with service requests, moving… more