- Northrop Grumman (Oklahoma City, OK)
- …(ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk , Desktop , Network, Telecommunications, Data Center, ... companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to...or unclassified data spillage incidents. + Coordinates with users, service desk , server administrators, network engineers, and… more
- TEKsystems (Huntington, WV)
- …and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with ... Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training… more
- Insight Global (Braintree, MA)
- …growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests ... Desk Side support. * Support business approved standard desktop software as well as business approved custom developed...technical staff in other departments and within the managed services organization to help drive the highest… more
- TEKsystems (Chicago, IL)
- …Ticketing system, Customer service Top Skills Details Desktop ,Support,Troubleshooting,Windows 10,Microsoft, Help desk support,Active directory,Office ... know how to effectively use all IT tools and services . The responsibilities include designing and delivering training and...Skills Desktop , Support, Troubleshooting, Windows 10, Microsoft, Help desk support, Active directory, Office 365,… more
- TEKsystems (Santa Ana, CA)
- …severe incident management - respond immediately and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up till full resolution. * ... all escalations and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up...service delivery, incident, and change management processes. Skills Desktop Support, zebra Printer Support, Windows 10/11, SCCM, MDM,… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …performance metrics including: + Mean Time to Repair (MTTR) + Available System Time + Help Desk Ticket Closure within SLA + Ticket reduction + Drive root cause ... Infrastructure & Support Job Details Job Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL Position...Supervise and mentor a team of 6 server and desktop engineers and a considerable number of vendor team… more
- TEKsystems (Birmingham, AL)
- …Experience with PC hardware Skills Customer service , Technical support, Troubleshooting, Support, Help desk , Service desk Top Skills Details Customer ... One of our clients is looking to hire a Desktop Support Technician for their group. At least 2... service , Technical support, Troubleshooting, Support, Help desk , Service … more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential resolution of ... each area. + Provide timely and expert incident management services in strict adherence to the Service ...at least 5 years of direct related experience in help desk and network support. + A… more
- Brockton Hospital (Brockton, MA)
- …equivalent work experience. + Experience (Type & Length): 5-10 years in a service ( help ) desk environment + Certification/Licensure: + Software/Hardware: ... an IT Senior Technology Support Specialist to join our Desktop Support team and play a key role in...to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, … more
- Leidos (Laurel, MD)
- …The successful candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to ... Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** +… more